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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


  • K

    Kennesaw State University

    Professional Selling: Step 2 - Prepare Like a High-Performer

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Needs Assessment, Sales Process, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Q

    Queen Mary University of London

    Stepping Up: Leading Others

    Skills you'll gain: Team Leadership, Team Management, Delegation Skills, Team Performance Management, Leadership, Cross-Functional Team Leadership, People Management, Discussion Facilitation, Team Building, Leadership and Management, Virtual Teams, Mentorship, Conflict Management, Coaching, Constructive Feedback, Goal Setting, Cultural Diversity, Diversity and Inclusion

    4.5
    Rating, 4.5 out of 5 stars
    ·
    55 reviews

    Advanced · Course · 1 - 4 Weeks

  • S

    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

    Mixed · Course · 1 - 4 Weeks

  • N

    Novartis

    Clinical Trials: Good Clinical Practice

    Skills you'll gain: Good Clinical Practices (GCP), Informed Consent, Institutional Review Board (IRB), Clinical Research Ethics, Clinical Research Coordination, Clinical Research, Clinical Trials, Clinical Data Management, Drug Development, Patient Education And Counseling, Record Keeping, Clinical Documentation, Regulatory Compliance, Document Management, Health Equity, Electronic Medical Record, Patient Communication, Risk Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    732 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Create your e-commerce store with Ecwid

    Skills you'll gain: Customer Communications Management, Content Management Systems, Retail Management, Payment Processing, E-Commerce, Web Content, Product Management, Shipping and Receiving, Marketing, System Configuration, Business

    4.8
    Rating, 4.8 out of 5 stars
    ·
    15 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • T

    The University of Edinburgh

    The Truth About Cats and Dogs

    Skills you'll gain: Applied Behavior Analysis, Behavior Management, Cultural Diversity, General Science and Research, Scientific Methods, Caregiving, Non-Verbal Communication, Ethical Standards And Conduct, Research, Biology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.4K reviews

    Mixed · Course · 1 - 3 Months

  • E

    ESSEC Business School

    L'investissement à impact : les nouvelles frontières

    Skills you'll gain: Sustainable Development, Social Impact, Environmental Social And Corporate Governance (ESG), Sustainable Business, Economic Development, Asset Management, Investment Management, Investments, Return On Investment, Market Trend, Finance, Innovation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    77 reviews

    Mixed · Course · 1 - 4 Weeks

  • D

    Digital Marketing Institute

    Planning a Digital Marketing Strategy

    Skills you'll gain: Marketing Budgets, Data-Driven Decision-Making, Digital Marketing, Social Media Marketing, Marketing Channel, Data Ethics, Customer experience strategy (CX), Digital Media Strategy, Customer Analysis, Customer experience improvement, Cross-Channel Marketing, Marketing Automation, Marketing Strategy and Techniques, Strategic Marketing, Social Media Strategy, Digital Advertising, Business Analytics, Marketing Planning, Marketing Analytics, Strategic Thinking

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Specialization · 1 - 3 Months

  • S

    SkillUp

    Generative AI: Transform Your Customer Support Career

    Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct

    4.9
    Rating, 4.9 out of 5 stars
    ·
    49 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University at Buffalo

    The Factors that Influence the Effectiveness of Boards and the Governance Process

    Skills you'll gain: Governance, Meeting Facilitation, Leadership and Management, Organizational Effectiveness, Leadership, Leadership Development, Case Studies, Team Performance Management, Organizational Structure, Culture Transformation, Culture, Diversity and Inclusion, Recruitment Strategies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    66 reviews

    Mixed · Course · 1 - 3 Months

  • Z

    Zoho Corporation

    Key Skillsets for a Sales Representative

    Skills you'll gain: Sales Process, Sales Training, Sales, Sales Presentation, Selling Techniques, Closing (Sales), Sales Strategy, Sales Management, Verbal Communication Skills, Customer Relationship Management, Customer Relationship Management (CRM) Software, Communication, Active Listening, Business Software, Business Writing, Collaboration, Negotiation, Problem Solving, Value Propositions, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • A

    Alex Genadinik

    Affiliate Marketing For Passive Income

    Skills you'll gain: Search Engine Optimization, Generative AI Agents, Video Production, Email Automation, Sales Strategy, Advertising, Inside Sales, AI Orchestration, Online Advertising, Marketing Channel, Marketing, Performance marketing, Product Promotion, AI Workflows, Marketing Strategies, Content Marketing, Entrepreneurship, Web Analytics, New Business Development, Agentic systems

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular business communication courses

  • Professional Selling: Step 2 - Prepare Like a High-Performer: Kennesaw State University
  • Stepping Up: Leading Others: Queen Mary University of London
  • Customer Service Essentials: 20 Skills for Happy Clients: Starweaver
  • Clinical Trials: Good Clinical Practice: Novartis
  • Create your e-commerce store with Ecwid: Coursera
  • The Truth About Cats and Dogs: The University of Edinburgh
  • L'investissement à impact : les nouvelles frontières: ESSEC Business School
  • Planning a Digital Marketing Strategy: Digital Marketing Institute
  • Generative AI: Transform Your Customer Support Career: SkillUp
  • The Factors that Influence the Effectiveness of Boards and the Governance Process: University at Buffalo

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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