IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Eindhoven University of Technology
Skills you'll gain: Human Centered Design, Design Thinking, Research and Design, Design Research, Research, Visual Design, Research Methodologies, Qualitative Research, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Penetration Testing, Vulnerability Assessments, Network Analysis, Cyber Security Assessment, Virtual Machines, Virtual Environment, Open Source Technology, Malware Protection, Command-Line Interface, Software Installation, Microsoft Windows
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Storytelling, Teaching, Community Development, Discussion Facilitation, Research, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Virtualization, Virtual Machines, Virtual Networking, Hyper-V, VMware ESX Servers, Cloud Infrastructure, Data Storage Technologies, Networking Hardware, IT Infrastructure, Data Centers, Desktop Support, Endpoint Security, Computer Hardware
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Qualitative Research, Research Design, User Research, Surveys, Focus Group, Research Methodologies, Research, Research and Design, Business Research, Data Collection, Interviewing Skills, Case Studies, Analysis
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Rmarkdown, Knitr, Collaborative Software, Technical Documentation, Document Management, Technical Writing, Data Sharing, R Programming, YAML, Hypertext Markup Language (HTML), File Management, Cascading Style Sheets (CSS), Version Control
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Growth Strategies, Entrepreneurship, Performance Measurement, Key Performance Indicators (KPIs), Business Development, Go To Market Strategy, Sales Management, Product Management, Sales Strategy, Product Development, Operational Efficiency, Business Strategies, Business Process, Business Strategy, Price Negotiation, Customer Acquisition Management, Investments, Leadership and Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Scalability, Cloud Computing, Software Architecture, Cloud Applications, Cloud Solutions, Infrastructure As A Service (IaaS), Load Balancing, Serverless Computing, Software Design Patterns, Microservices, Event-Driven Programming
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Business Transformation, Organizational Change, Waste Minimization, Systems Thinking, Environmental Issue, Business Modeling, Innovation, Product Lifecycle Management, Stakeholder Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Open Shortest Path First (OSPF), Network Performance Management, Virtual Networking, Network Monitoring, Firewall, Network Planning And Design, Network Protocols, Infrastructure as Code (IaC), Terraform, Configuration Management, Encryption, System Configuration, Scalability
Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Tableau Software, Data Visualization Software, Dashboard, Geospatial Information and Technology, Pivot Tables And Charts, Trend Analysis, Data Modeling
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Environmental Management Systems, Environmental Policy, Corrective and Preventive Action (CAPA), Document Control, Environmental Regulations, Compliance Management, Sustainability Standards, Emergency Response, Risk Control, Compliance Auditing, Internal Auditing, Continuous Improvement Process, Performance Analysis, Employee Training, Resource Allocation
Intermediate · Course · 3 - 6 Months