IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation, Key Performance Indicators (KPIs)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Open Web Application Security Project (OWASP), Application Security, Secure Coding, Cloud Security, Cybersecurity, Vulnerability Assessments, Cyber Attacks, Information Systems Security, Security Engineering, Metasploit, Security Strategy, Infrastructure Security, Incident Management, Vulnerability Scanning, Security Testing, Hardening, Penetration Testing, Mobile Security
Advanced · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Program Evaluation, Maternal Health, Nutrition and Diet, Child Health, Social Impact, Research Methodologies, Data Collection, Epidemiology, Public Health and Disease Prevention, Health Policy, Mathematical Modeling, Statistical Modeling, Data Analysis Software
Intermediate · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Network Security, Infrastructure Security, Software-Defined Networking, Application Security, Zero Trust Network Access, Network Architecture, Threat Modeling, Cybersecurity, Enterprise Architecture, Secure Coding, Cloud Security, Scenario Testing, Cryptography, Vulnerability Assessments
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: IT Security Architecture, Information Systems Security Assessment Framework (ISSAF), Information Systems Security, Zero Trust Network Access, Risk Management Framework, Security Requirements Analysis, Application Security, Computer Security, Threat Modeling, Cybersecurity, Security Management, Vulnerability Assessments, Network Security, Security Strategy, Security Controls, Data Security, Cyber Security Assessment, Cyber Risk, Enterprise Architecture, Data Integrity
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Engineering Design Process, Computer-Aided Design, Design Strategies, Prototyping, Production Process, Design, 3D Modeling, Materials science
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Storytelling, Editing, Writing and Editing, Public Speaking, Writing, Proofreading, Verbal Communication Skills, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Critical Thinking, Plan Execution, Business Strategy, Strategic Decision-Making, Trend Analysis, Strategic Prioritization, Market Trend, Forecasting, Value Propositions, Innovation, Competitive Analysis
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Financial Statements, Financial Statement Analysis, Balance Sheet, Financial Analysis, Financial Accounting, Budgeting, Financial Management, Financial Planning, Health Care Administration, Performance Analysis, Capital Markets
Beginner · Course · 1 - 4 Weeks

Yunus Social Business Fund Bengaluru
Skills you'll gain: Business Valuation, Return On Investment, Finance, Financial Analysis, Portfolio Risk, Business Risk Management, Cost Benefit Analysis, Capital Budgeting, Risk Analysis, Risk Management, Environmental Social And Corporate Governance (ESG), Social Impact, Portfolio Management, Corporate Finance, Cash Flows, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Journals, Writing, Storytelling, Personal Development, Self-Awareness, Creativity, Empathy, Emotional Intelligence, Editing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Visualization, Data Entry, Excel Formulas, Data Presentation, Google Sheets, Spreadsheet Software, Management Reporting, Business Reporting, Marketing Analytics, Market Analysis, Data Validation
Beginner · Guided Project · Less Than 2 Hours