IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Presentations, Proposal Development, Proposal Writing, Value Propositions, Sales Presentations, Solution Sales Engineering, Collaborative Software, Collaboration, Meeting Facilitation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Integration, CI/CD, Application Deployment, Node.JS, Test Automation, Software Development Tools, Unit Testing, Git (Version Control System), Software Development, GitHub, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Jenkins, Continuous Integration, Software Configuration Management, Continuous Monitoring, Configuration Management, DevOps, Devops Tools, Continuous Delivery, Continuous Deployment, User Accounts, Authentications, Authorization (Computing)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ArcGIS, Data Presentation, GIS Software, Spatial Data Analysis, Data Visualization, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Import/Export, Data Mapping, Data Integration, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, AI Product Strategy, Product Improvement, Strategic Planning, Business Strategy, Technology Strategies, Innovation, Project Implementation, Change Management, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Writing, Literacy, Editing, Proofreading, Productivity, Critical Thinking, Organizational Skills, Self-Motivation, Brainstorming, Diversity Awareness, Creativity
Beginner · Course · 1 - 3 Months

Alibaba Cloud Academy
Skills you'll gain: Cloud Security, Network Security, Network Architecture, Data Security, Application Security, Cloud Computing, Operating Systems, Linux, Firewall, Distributed Denial-Of-Service (DDoS) Attacks, Encryption
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Dataflow, Data Pipelines, Data Integrity, Performance Tuning, CI/CD, Data Processing, Debugging, System Monitoring, Data Transformation, Unit Testing, Disaster Recovery
Advanced · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Incident Response, Incident Management, Computer Security Incident Management, Cyber Attacks, Cyber Security Policies, Disaster Recovery, Cybersecurity, Cyber Risk, Cyber Security Assessment, Crisis Management, Threat Management, Risk Mitigation, Vulnerability Assessments, Communication Planning, Analysis, Continuous Improvement Process, Root Cause Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: React.js, JavaScript Frameworks, Front-End Web Development, Javascript, Web Development Tools, UI Components, Programming Principles
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Open Web Application Security Project (OWASP), Mobile Security, Microsoft Intune (Mobile Device Management Software), Network Security, Cybersecurity, Cryptography, Penetration Testing, Intrusion Detection and Prevention, Vulnerability Assessments, Wireless Networks, Encryption, Application Security, Exploitation techniques, Web Applications, Cloud Security, Internet Of Things
Intermediate · Course · 1 - 3 Months