IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Illinois Tech
Skills you'll gain: Virtualization, Virtual Machines, Virtual Networking, Hyper-V, VMware ESX Servers, Cloud Infrastructure, Data Storage Technologies, Networking Hardware, IT Infrastructure, Data Centers, Desktop Support, Endpoint Security, Computer Hardware
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft SQL Servers, Performance Tuning, SQL, Database Management, Stored Procedure, Database Design, Operational Databases, Database Development, Query Languages, System Monitoring, Network Troubleshooting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: TCP/IP, Network Architecture, Network Routers, Networking Hardware, General Networking, Network Security, Dynamic Host Configuration Protocol (DHCP), Network Infrastructure, Network Troubleshooting, Computer Networking, Network Protocols, Network Switches, Virtual Local Area Network (VLAN), Scalability
Beginner · Course · 3 - 6 Months

Coursera
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Model Evaluation, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Artificial Intelligence, Large Language Modeling, Natural Language Processing, Theoretical Computer Science, Human Learning, Statistical Analysis, Artificial Neural Networks, Computational Thinking, Human Computer Interaction, Social Impact
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Java, Java Programming, Application Development, Programming Principles, Data Storage, Data Entry, Computer Programming, Algorithms
Intermediate · Guided Project · Less Than 2 Hours

Khalifa University
Skills you'll gain: Data Strategy, Model Deployment, Data Governance, Model Evaluation, Transfer Learning, Data Quality, Data-Driven Decision-Making, Business Leadership, Predictive Analytics, Machine Learning, Strategic Decision-Making, Artificial Intelligence, Large Language Modeling, Classification Algorithms, Regression Analysis, Decision Tree Learning
Beginner · Course · 1 - 3 Months

Fred Hutchinson Cancer Center
Skills you'll gain: Bioinformatics, Molecular Biology, Data Collection, Data Processing, Research, Laboratory Techniques, Analysis, Research Design
Intermediate · Course · 1 - 3 Months

Emory University
Skills you'll gain: Public History, Community Development, Case Studies, Discussion Facilitation, Cultural Diversity, Socioeconomics, Surveys, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Database Administration, Relational Databases, Database Management Systems, Database Architecture and Administration, Data Import/Export, Patch Management, Database Systems, Operational Databases, Multi-Tenant Cloud Environments, Data Migration, Database Management, Data Storage Technologies, Software Installation, Performance Tuning, User Accounts, System Configuration, SQL, Virtual Environment, Disaster Recovery
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, COBOL (Programming Language), Mainframe Technologies, Mainframe Computing, IBM Cloud, Cloud Applications, Enterprise Application Management, Application Servers, Application Development, Application Programming Interface (API), Middleware, Business Logic
Intermediate · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Timelines, Cultural Diversity, Anthropology, Liberal Arts, Psychology, Environmental Science, Physics, Biology
Beginner · Course · 1 - 3 Months