IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Illinois Urbana-Champaign
Skills you'll gain: Market Dynamics, Business Economics, Economics, Business Operations, Supply And Demand, Price Negotiation, Business Strategy, Market Analysis, Competitive Analysis, Consumer Behaviour, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cinematography, Storyboarding, Video Production, Storytelling, Editing, Creativity, Writing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Management Software, Accountability, Organizational Skills, Project Coordination, Project Management, Timelines, Management Reporting, Collaborative Software, Project Planning, Productivity, User Accounts, Stakeholder Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Disaster Recovery, Business Continuity Planning, Database Management, Database Administration, Problem Management, Relational Databases, Incident Management, Service Management, Information Systems, Software Development Methodologies, IT Management, Asset Management, Project Design, Object Oriented Design, Agile Methodology
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: DevSecOps, Secure Coding, Application Security, IT Security Architecture, DevOps, Security Engineering, Security Testing, Security Controls, Cyber Security Strategy, Cybersecurity, Infrastructure as Code (IaC), Vulnerability Management
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Professional Development, Human Resources, Human Resource Strategy, People Development, Organizational Change, Leadership Development, Human Capital, Organizational Development, Professional Networking, Workforce Development, Lifelong Learning, Innovation, Case Studies, Change Management, Time Management, Learning Strategies, Emerging Technologies, Branding
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Security Assessment, Security Testing, Vulnerability Assessments, Penetration Testing, Vulnerability Scanning, Threat Modeling, Vulnerability Management, Security Strategy, Security Controls, Security Requirements Analysis, White-Box Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, No-Code Development, Prompt Engineering, Artificial Intelligence, Application Development, Marketing Automation, ChatGPT, Social Media Content, Content Development and Management, Automation, User Interface (UI), User Feedback
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation, Key Performance Indicators (KPIs)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Key Management, Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Encryption, Amazon CloudWatch, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Infrastructure Security, Event Monitoring, Continuous Monitoring, Security Information and Event Management (SIEM), Application Security, Security Management, Firewall, Amazon Elastic Compute Cloud, Data Security, Incident Response, Compliance Management
Beginner · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Team Building, Clinical Leadership, Team Leadership, Professional Development, Leadership, Health Informatics, Innovation, Interpersonal Communications, Cultural Diversity
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Mechanics, Physics, Vibrations, Advanced Mathematics, Differential Equations, Calculus, Trigonometry, Applied Mathematics, Problem Solving
Intermediate · Course · 1 - 4 Weeks