IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Email Security, Personally Identifiable Information, Firewall, Threat Detection, Network Security, Cybersecurity, Security Awareness, Cloud Storage, Information Privacy, Cloud Computing, General Networking, Encryption
Beginner · Course · 1 - 3 Months

Skills you'll gain: Adobe Illustrator, Graphic and Visual Design, Layout Design, Visual Design, Graphic Design, Workflow Management, Creative Design, Collaboration, Scalability, Computer Graphic Techniques, Creative Thinking, Creative Problem-Solving
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: Financial Statements, Return On Investment, Cash Flows, Accounting, Financial Analysis, Income Statement, Balance Sheet, Gross Profit, Financial Accounting, Business Metrics, Cost Accounting, General Accounting, Cash Management, Profit and Loss (P&L) Management, Operating Cost, Cost Management
Beginner · Course · 1 - 3 Months

S.P. Jain Institute of Management and Research
Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Mindfulness, Cognitive flexibility, Stress Management, Interpersonal Communications, Creativity, Critical Thinking, Resilience, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Infectious Diseases, Epidemiology, Immunology, Microbiology, Public Health, Biology, Molecular Biology, Pharmacology
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Global Positioning Systems, Political Sciences, Entrepreneurship, International Relations, Governance, Higher Education, Public Policies, Policy Analysis, Business, New Business Development, Budgeting, Innovation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Legal Strategy, Legal Technology, Legal Research, Generative AI, AI Workflows, Data Ethics, Strategic Decision-Making, Responsible AI, Legal Writing, Artificial Intelligence, Automation, Predictive Modeling, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Collaborative Software, Looker (Software), Data Visualization, Data Presentation, User Accounts, Security Controls, Scheduling, Authorization (Computing), Management Reporting, Customer Support, Administration, Data Sharing, Auditing
Intermediate · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Operating System Administration, Cloud Security, Cloud Infrastructure, Identity and Access Management, AWS Identity and Access Management (IAM), Cloud Management, Cloud Computing, Incident Response, Disaster Recovery, Cloud Deployment, Microsoft Windows, DevOps, Cloud-Native Computing, Operating Systems, System Configuration, Firewall, Cloud Computing Architecture, Linux Administration, Risk Management
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Retail Management, Retail Store Operations, Merchandising, Revenue Management, Customer Analysis, Customer Insights, Product Assortment, Promotional Strategies, Strategic Marketing, Market Intelligence, Price Negotiation, Consumer Behaviour, E-Commerce, Inventory Management System, Operations Management, Competitive Analysis, Organizational Structure
Mixed · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Control Systems, Simulations, Mechanics, Angular, Engineering Analysis, Torque (Physics), Mathematical Modeling, Linear Algebra, Differential Equations, Calculus
Advanced · Course · 1 - 3 Months