IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Application Design, User Interface and User Experience (UI/UX) Design, Software Design, Application Development, Front-End Web Development, Performance Tuning, Software Design Patterns, Real Time Data, API Design, Application Performance Management
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Team Building, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Statistical Methods, Process Analysis, Lean Manufacturing, Statistical Analysis, Process Mapping, Data Collection
Intermediate · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Customer Relationship Building, Customer experience strategy (CX), Service Management, Operations Management, Operational Excellence, Customer Insights
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Git (Version Control System), JUnit, Android Studio, Android Development, Unit Testing, Maintainability, Software Design Patterns, Test Automation, File I/O, Object Oriented Programming (OOP), Integration Testing, Test Driven Development (TDD), Mobile Development, Software Testing, Testability, Software Engineering, Java Programming, Java, Application Security, Development Testing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Science, Statistical Inference, Data Visualization, Pandas (Python Package), Probability & Statistics, Statistics, Regression Analysis, Apache Hadoop, Big Data, Machine Learning, Data Manipulation, Data Preprocessing, Data Analysis, Analytics, Random Forest Algorithm, Python Programming, Data Mapping, Object Oriented Programming (OOP), JavaScript Frameworks, HTML and CSS
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Communications, Dashboard, Data Import/Export, Model Evaluation, Prompt Engineering, Data-Driven Decision-Making, Ad Hoc Reporting, Performance Reporting, Report Writing, Responsible AI, Business Reporting, Generative AI, Extract, Transform, Load, Project Documentation, Data Transformation, Data Presentation, Technical Communication, Data Storytelling, AI Enablement, Risk Management
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Excel Formulas, Microsoft Excel, Microsoft Office, Spreadsheet Software, Microsoft 365, File Management, Document Management, Data Management, Productivity Software, Data Entry, Microsoft Windows, Data Import/Export, User Interface (UI)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Threat Modeling, Security Testing, Secure Coding, Vulnerability Scanning, Penetration Testing, Vulnerability Management, Dependency Analysis, Application Security, Cyber Security Assessment, Security Requirements Analysis, DevSecOps, Security Strategy, Code Review, Risk Management Framework
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Sprint Retrospectives, Performance Metric, Performance Reporting, Team Performance Management, Business Metrics, Organizational Effectiveness, Performance Improvement, Issue Tracking, Continuous Improvement Process, Cycle Counting, Taking Meeting Minutes, Record Keeping
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Campaign Management, Marketing Planning, Strategic Marketing, Marketing Effectiveness, Customer Analysis, Marketing Automation, Target Audience, Promotions and Campaigns, Workflow Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Key Performance Indicators (KPIs), Business Metrics, Performance Measurement, Content Development and Management
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Windows, Microsoft Copilot, Cloud Applications, File Management, System Configuration, Patch Management, Cloud Storage, Peripheral Devices, Operating System Administration, Operating Systems, Software Installation, Web Applications, Computing Platforms, Web Content Accessibility Guidelines, Computer Security Awareness Training, Control Panels, AI Enablement, Configuration Management, User Interface (UI), Virtual Environment
Beginner · Specialization · 3 - 6 Months