IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Program Management, Communication Planning, Project Documentation, Project Management Software, Workflow Management, Diagram Design, Agile Methodology, Communication Strategies, Process Development
Intermediate · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Statistical Inference, Regression Analysis, R Programming, Statistical Analysis, Statistical Modeling, R (Software), Data Science, Logistic Regression, Data Analysis, Probability & Statistics, Linear Algebra
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Applicant Tracking Systems, Job Analysis, User Accounts, Target Audience, Goal Setting
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, ChatGPT, Copywriting, AI Workflows, Blogs, Content Creation, Target Audience, Writing and Editing, Social Media Content, Business Research
Mixed · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Bitbucket, Git (Version Control System), Version Control, GitLab, Collaborative Software, Code Review, Software Versioning, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Java, Computer Programming, Object Oriented Programming (OOP), Test Case, Digital pedagogy, Debugging, Algorithms, Data Structures, Integrated Development Environments
Beginner · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, DevOps, Continuous Integration, File Management, Software Installation
Beginner · Course · 1 - 3 Months

Alibaba Cloud Academy
Skills you'll gain: Cloud Deployment, Cloud Computing, Cloud Management, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Database Management, Systems Administration, Cloud Storage, System Monitoring, Network Troubleshooting, Cloud Security, IT Management, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Earned Value Management, Project Performance, Cost Management, Project Controls, Variance Analysis, Budget Management, Cost Control, Performance Analysis, Analysis, Forecasting, Performance Measurement, Project Management Software, Corrective and Preventive Action (CAPA)
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Miro AI, User Experience, Project Design, Process Mapping, Customer experience improvement, Wireframing
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Package and Software Management, Code Review, Open Source Technology, GitHub, Scientific Methods, Bioinformatics, Technical Documentation, Informatics, Clinical Informatics, R (Software), Data Analysis, Programming Principles, R Programming, Version Control, Integrated Development Environments
Intermediate · Course · 1 - 3 Months