IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Service Level Agreement, Service Level, Vendor Contracts, Customer Service, Business Relationship Management, Expectation Management, Performance Measurement, Cloud Services, Contract Negotiation, Key Performance Indicators (KPIs), Cloud Storage, Case Studies
Intermediate · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Open Shortest Path First (OSPF), Network Administration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Linux Administration, Linux Servers, IT Automation, Linux, Systems Administration, Infrastructure as Code (IaC), System Configuration, YAML, Application Deployment, Containerization, Configuration Management
Intermediate · Course · 1 - 3 Months
Skills you'll gain: ChatGPT, Technology Roadmaps, Patient Flow, Generative AI, AI Workflows, Healthcare Project Management, Prompt Engineering, Business Process Automation, Software As A Service, Patient Communication, Health Informatics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Deployment, Scalability, Data Security, Enterprise Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Malware Protection, Computer Security Awareness Training, Cybersecurity, Security Awareness, Data Security, Network Security, Human Factors (Security), Personally Identifiable Information, Email Security, Wireless Networks, User Accounts
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Resource Utilization, Patient Flow, Lean Methodologies, Operational Efficiency, Operations Management, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Care Coordination, Workflow Management, Regulatory Requirements, Healthcare Industry Knowledge, Continuous Improvement Process, Cross-Functional Collaboration, Communication Strategies, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Promotional Materials, Marketing Materials, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Content Marketing, Digital Content, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Columbia University
Skills you'll gain: Systems Thinking, Social Justice, Economics, Policy, and Social Studies, Social Sciences, Complex Problem Solving, Problem Solving, Research, Political Sciences, Policy Analysis, Systems Analysis, Case Studies, Persuasive Communication, Critical Thinking, Simulations, Scientific Methods, Mathematical Modeling, Applied Mathematics, Human Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Human Resource Strategy, Human Resources, Responsible AI, AI Enablement, Miro AI, Data Ethics, Workflow Management, Employee Retention, Agentic Workflows, Talent Management, Succession Planning, Talent Acquisition, Talent Recruitment, Personally Identifiable Information, Automation, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Presentation, Verbal Communication Skills, Presentations, Dashboard, Infographics, Storytelling, Data Visualization Software, Persuasive Communication, Communication, Non-Verbal Communication, Target Audience, Decision Making
Intermediate · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: ChatGPT, Machine Learning Methods, Data Mining, Generative AI, Recurrent Neural Networks (RNNs), Data Preprocessing, Python Programming, Machine Learning Algorithms, Data Manipulation
Advanced · Course · 1 - 4 Weeks