IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Software Quality Assurance, Quality Assurance, Software Testing, Jira (Software), Regression Testing, Functional Testing, Test Planning, Test Case, Usability Testing, Technical Communication, Issue Tracking, Agile Methodology, Software Documentation, Software Development, Agile Project Management, Risk Management, User Interface and User Experience (UI/UX) Design, Data Analysis, Problem Solving
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Professional Networking, LinkedIn, Professional Development, Talent Sourcing, Recruitment, Presentations, Job Analysis, Social Media Content, Personal Development, Writing, Portfolio Management, Branding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Malware Protection, Computer Security Awareness Training, Cybersecurity, Security Awareness, Data Security, Network Security, Human Factors (Security), Personally Identifiable Information, Email Security, Wireless Networks, User Accounts
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Resource Utilization, Patient Flow, Lean Methodologies, Operational Efficiency, Operations Management, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Care Coordination, Workflow Management, Regulatory Requirements, Healthcare Industry Knowledge, Continuous Improvement Process, Cross-Functional Collaboration, Communication Strategies, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Feature Engineering, Data Preprocessing, AWS SageMaker, Data Cleansing, Apache Spark, Extract, Transform, Load, Data Pipelines, Data Transformation, Amazon Web Services, Responsible AI, Data Quality, Data Integrity, Amazon S3, Personally Identifiable Information, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Constructive Feedback, Team Performance Management, Tactfulness, Performance Management, Active Listening, Employee Performance Management, Professional Development, Trustworthiness, Rapport Building, Time Management, People Development, Leadership Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ASP.NET, C# (Programming Language), Application Programming Interface (API), Microsoft Development Tools, Restful API, Microsoft Azure, Web Applications, Integrated Development Environments, Application Development, Development Environment, Virtual Environment, Middleware
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Music Theory, Music History, Musical Composition, Music, Classical Music, Music Performance, Performing Arts
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Web Design, User Interface (UI) Design, UI Components, Usability, Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Animations, Web Development
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Endpoint Detection and Response, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Anomaly Detection, Continuous Monitoring, System Monitoring, Virtual Machines, Network Security, Event Monitoring, Network Monitoring, Network Analysis
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Health Technology, Clinical Assessment, Health Informatics, Patient Observation, Pulmonology, Health Care, Cardiology, Telecommunications
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design
Beginner · Course · 1 - 4 Weeks