IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Risk Analysis, Business Risk Management, Simulation and Simulation Software, Return On Investment, Data Analysis, Data Modeling, Financial Modeling, Microsoft Excel, Data-Driven Decision-Making, Probability Distribution, Business Modeling, Strategic Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Analysis, Data-Driven Decision-Making, Microsoft Excel, Analytics, Microsoft Power Platform, Business Analytics, Dashboard, Business Intelligence, Data Modeling, Market Analysis, Customer Analysis, Business Analysis, Market Intelligence, Star Schema, Data Manipulation, Key Performance Indicators (KPIs), Relational Databases
Beginner · Course · 1 - 4 Weeks
University of California, Santa Cruz
Skills you'll gain: Programming Principles, Software Documentation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Collaborative Software, Google Docs, Document Management, Data Sharing, File Management, Shared Media, Google Workspace, Project Documentation, Cross-Functional Collaboration, Verification And Validation, Role-Based Access Control (RBAC), Microsoft 365, Security Awareness
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Statistical Inference, Statistical Methods, Probability & Statistics, Statistics, Statistical Modeling, Probability, Probability Distribution, Data Analysis, R Programming, Regression Analysis, R (Software), Microsoft Excel, Analytical Skills, Statistical Visualization, Predictive Modeling, Data Visualization, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Systems, Operating Systems, Generative AI, Business Systems, Cybersecurity, Enterprise Security, Servers, Security Awareness, Computer Hardware, Information Systems Security, Computer Architecture, Data Storage, Patch Management, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Keyword Research, Business Planning, Apple iOS, Marketing Effectiveness, Business Strategy, Entrepreneurship, Android Development, Strategic Marketing, Promotional Strategies, Growth Strategies, Search Engine Optimization, Revenue Management, Press Releases, Product Promotion, Competitive Analysis, Google Ads, Advertising
Mixed · Course · 1 - 3 Months

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Workplace inclusivity, Diversity Awareness, Cultural Diversity, Intercultural Competence, Safety Culture, Team Building, Employee Engagement, Empathy, Teamwork, Collaboration, Culture, Decision Making, Self-Awareness, Mitigation
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft SQL Servers, SQL, Query Languages, Database Software, Database Design, Data Import/Export, Database Management, Databases, Relational Databases, Data Access, Data Manipulation, Extensible Markup Language (XML), Data Analysis Expressions (DAX), Data Management
Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Recognizing Others, Communication Strategies, Communication, Professionalism, Research, Emotional Intelligence, Self-Awareness
Mixed · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Facebook, Copywriting, Social Media Marketing, Social Media Strategy, Instagram, Social Media Campaigns, Digital Advertising, Drive Engagement, Content Creation, Advertising, Customer Engagement, Target Audience
Mixed · Course · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Customer Analysis, Marketing Effectiveness, Customer Retention, Advanced Analytics, Market Analysis, Sales Management, Customer Insights, Loyalty Programs, Data-Driven Decision-Making, Customer Service, Predictive Analytics, Business Metrics, Case Studies, R Programming, Performance Metric
Beginner · Course · 1 - 4 Weeks