IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Total Seminars
Skills you'll gain: Mobile Security, Malware Protection, Hardware Troubleshooting, Mobile Development, Security Software, Mobile Development Tools, Computer Hardware, Network Troubleshooting, Android (Operating System), System Configuration, Software Installation, Peripheral Devices, Local Area Networks, Network Support, Security Controls, iOS Development, Apple iOS, Threat Detection
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Network Security, Network Protocols, TCP/IP, Cloud Computing, Firewall, Cloud Services, General Networking, Networking Hardware, Network Architecture, OSI Models, Microsoft Azure, Computer Networking, Network Infrastructure, Network Monitoring, Software As A Service, Virtualization
Beginner · Course · 1 - 3 Months
Skills you'll gain: IT Security Architecture, Operating System Administration, Package and Software Management, Information Systems Security, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Computer Security, Encryption, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cyber Attacks, Cybersecurity, Help Desk Support, System Support, Computer Security Awareness Training, End User Training and Support, Network Support, Cloud Storage, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Identity and Access Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scope Management, Cost Management, Project Schedules, Budget Management, Project Scoping, Procurement, Project Risk Management, IT Management, Project Management, Purchasing, Change Control, Software Development Methodologies, Project Management Software, Vendor Management, Systems Development Life Cycle, Change Management, Risk Management, Communication Strategies, Quality Assurance, Stakeholder Engagement
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Apple Service Certification, Knowledge of Apple Software, Mac OS, User Accounts, System Support, Desktop Support, Software Installation, File Management, Network Support, Operating System Administration, System Configuration, File Systems, General Networking, Knowledge of Apple Hardware, Data Storage, Data Management, Network Administration, Remote Access Systems, Application Security, Encryption
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Computer Hardware, Operating Systems, Desktop Support, Hardware Architecture, Network Troubleshooting, Databases, Technical Support and Services, Hardware Troubleshooting, Information Technology, Package and Software Management, Technical Support, Information Technology Operations, System Support, Database Management Systems, Computer Systems, Operating System Administration, Security Controls, Information Systems Security, Patch Management, End User Training and Support
Beginner · Course · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Technical Support, Information Technology Operations, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Accident Prevention, Software Installation, General Networking
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Knowledge of Apple Software, User Accounts, Knowledge of Apple Hardware, User Provisioning, AI literacy, Authentications, Data Sharing
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Hardware Troubleshooting, Desktop Support, Computer Hardware, Digital Transformation, Network Troubleshooting, Technical Support, System Support, Technical Support and Services, Networking Hardware, Servers, Network Security, Network Infrastructure, Server Administration, Data Security, Hardware Architecture, IT Infrastructure, Data Storage Technologies, Operating Systems, Data Storage
Beginner · Course · 1 - 4 Weeks