IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universitat Politècnica de València
Skills you'll gain: Taxonomy, Deductive Reasoning, Applied Mathematics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Delegation Skills, Technical Management, Time Management, Relationship Building, Team Management, Organizational Leadership, Leadership and Management, Leadership, Communication, Prioritization, Expectation Management, Employee Engagement, Goal Setting
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Simulations, Education Software and Technology, Computer Programming Tools, Computational Thinking, No-Code Development, Program Development, Computer Programming, UI Components, Pedagogy
Advanced · Guided Project · Less Than 2 Hours
Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Enablement, Email Automation, Workflow Management, Customer Relationship Management (CRM) Software, HubSpot CRM, Predictive Modeling, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Release Management, Administration, User Interface (UI), System Configuration
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Serverless Computing, Amazon Web Services, Rust (Programming Language), Debugging, Application Deployment, Development Environment, Linux
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Process Mapping, Process Analysis, Business Workflow Analysis, Process Improvement and Optimization, Business Process Improvement, Business Process, Process Improvement, Process Flow Diagrams, Business Process Modeling, Process Optimization, Operational Efficiency, Workflow Management, Performance Measurement, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, HTML and CSS, Web Design, Frontend Performance, Usability, Web Design and Development, User Interface (UI), Usability Testing, Animations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Integration, Jenkins, Continuous Deployment, Devops Tools, Software Configuration Management, User Accounts, Application Programming Interface (API), Authorization (Computing)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Endpoint Security, Endpoint Detection and Response, Multi-Factor Authentication, Network Security, Application Security, Patch Management, Network Monitoring, Data Security, Authentications, Malware Protection, Mobile Security, Authorization (Computing), Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

ISC2
Skills you'll gain: Business Continuity, Continuous Monitoring, Cloud Computing, Cloud Security, Security Management, Data Management, Disaster Recovery, Cloud Services, Risk Management, Service Level Agreement, Governance, Vendor Management, Business Requirements, Employee Training
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months