
Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Service, Customer Support, Customer and Client Support, Help Desk Support, Empathy, Collaboration, Greeting Customers, Customer Complaint Resolution, Customer experience improvement, Customer Engagement, Process Management, Communication, Positivity, Organizational Skills
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: OpenAI API, ChatGPT, Prompt Engineering, LLM Application, Large Language Modeling
Beginner · Project · Less Than 2 Hours

University of Alberta
Skills you'll gain: Software Architecture, Unified Modeling Language, Software Design, Product Family Engineering, Software Systems, Software Development, Software Documentation, Software Design Patterns, Middleware, Maintainability, Application Deployment, Scalability, Databases
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Database Management, Databases, Relational Databases, Database Architecture and Administration, Data Security, User Accounts, Secure Coding, SQL, Application Security, Vulnerability Scanning, NoSQL, Role-Based Access Control (RBAC), Encryption, Data Manipulation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Administration, Database Management, Database Architecture and Administration, Relational Databases, Operational Databases, Database Systems, Stored Procedure, Data Storage Technologies, Disaster Recovery, Performance Tuning, System Monitoring, Authorization (Computing), IT Automation, Role-Based Access Control (RBAC), Authentications, User Accounts
Intermediate · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Customer Relationship Management, Product Knowledge, Lead Generation, Sales Presentations, Sales Strategy, Inside Sales, B2B Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, AI Personalization, Customer Relationship Management (CRM) Software, Email Automation, Generative AI, ChatGPT, Customer Engagement
Intermediate · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Digital Media Strategy, Marketing, Social Network Analysis, Global Marketing, Content Performance Analysis, Customer Engagement
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Digital Communications, OSI Models, Network Protocols, TCP/IP, Network Routing, Network Architecture, Network Planning And Design, Computer Networking, System Programming, Data Integrity
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Information Architecture, Wireframing, Prototyping, UI/UX Research, Presentations, Design Reviews, User Interface and User Experience (UI/UX) Design, User Story, Storyboarding, Ideation, Mockups, Software Documentation, Graphic and Visual Design, User Research, User Centered Design
Beginner · Professional Certificate · 3 - 6 Months

Workday
Skills you'll gain: Workday (Software), No-Code Development, Branding
Beginner · Course · 1 - 4 Weeks

University of New Mexico
Skills you'll gain: Web Applications, Full-Stack Web Development, Git (Version Control System), Middleware, Software Architecture, User Interface (UI), Agile Software Development, Application Frameworks, Ajax, Model View Controller, Databases, Relational Databases, Software Development, Ruby on Rails, Software Design Patterns, Cascading Style Sheets (CSS), Javascript
Mixed · Course · 1 - 3 Months