Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.
Duke University
Skills you'll gain: Spatial Analysis, Neurology, Human Learning, Psychology, Computational Thinking, Visual Impairment Education, Experimentation, Anatomy, Laboratory Research, Physiology, Biology, Magnetic Resonance Imaging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Active Listening, Internal Communications, Proposal Writing, Negotiation, AI Personalization, Stakeholder Engagement, Business Communication, Social Skills, Business Writing, Contract Negotiation, Workplace inclusivity, Influencing, Emotional Intelligence, Interpersonal Communications, Communication, Communication Planning, Customer Engagement, Communication Strategies, Leadership and Management, Leadership Development
Intermediate · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Market Research, Proposal Writing, Research Methodologies, Market Analysis, Business Research, Data Collection, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Houston
Skills you'll gain: Storyboarding, Storytelling, Digital pedagogy, Content Creation, Video Editing, Multimedia, Photo Editing, Scripting, Peer Review, Music
Beginner · Course · 1 - 3 Months
Universidade de São Paulo
Skills you'll gain: Talent Management, Team Management, Product Development, Decision Making, Agile Product Development, Business Process, Operational Analysis, Strategic Prioritization, Leadership, Business Strategy, Culture Transformation, Prioritization, Scalability, Employee Engagement
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Agile Project Management, Project Management Life Cycle, Negotiation, Team Management, Project Risk Management, Agile Methodology, Resource Allocation, Emotional Intelligence, Project Planning, Team Building, Leadership, Resource Management, Risk Analysis, Project Management Institute (PMI) Methodology, Project Management, Leadership and Management, Project Schedules, Project Scoping, Coordination, Sprint Planning
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Machine Learning Algorithms, Real-Time Operating Systems, Big Data, Internet Of Things, Product Development, Data Preprocessing, Analytics, Embedded Software, Embedded Systems, File Systems, New Product Development, Data Analysis, Debugging, Model Based Systems Engineering, Wireless Networks, General Networking, Computer Engineering, Cybersecurity, IBM Cloud, Failure Analysis
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Procurement, Supplier Management, Supplier Relationship Management, Purchasing, Request for Proposal, Request For Quotation (RFQ), Supply Management, Vendor Management, Competitive Analysis, Contract Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Business Analytics, Risk Analysis, Decision Making, Predictive Analytics, Simulation and Simulation Software, Business Modeling, Data Analysis, Process Optimization, Market Analysis, Unsupervised Learning, Microsoft Excel, Exploratory Data Analysis, Probability Distribution
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Programmable Logic Controllers, Control Systems, Machine Controls, Manufacturing Processes, Process Control, Manufacturing Operations, Manufacturing and Production, Automation, Industrial Engineering, Digital Transformation, Systems Architecture, Digital Signal Processing, Software Systems, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Biotechnology, Biochemistry, Manufacturing and Production, Food and Beverage, Sustainable Design, Chemical Engineering, Pharmaceuticals, Environment and Resource Management, Biology, Taxonomy, Environmental Science, Microbiology, Process Engineering, Laboratory Testing
Intermediate · Course · 1 - 3 Months