IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Descriptive Statistics, Dashboard, Histogram, Data Presentation, Data Storytelling, Exploratory Data Analysis, Tableau Software, Data Visualization, Interactive Data Visualization, Data-Driven Decision-Making, Analytics, Business Analysis, Strategic Decision-Making, Data Quality, Performance Analysis, Stakeholder Analysis, Business Metrics, Performance Metric
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Vector Databases, Embeddings, Docker (Software), AI Workflows, Cost Benefit Analysis, OpenAI API, Performance Testing, Data Pipelines
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: DevOps, Agile Methodology, Cloud-Native Computing, CI/CD, Test Driven Development (TDD), Scrum (Software Development), Behavior-Driven Development, Performance Metric, Accountability, Team Oriented, Culture Transformation, Microservices, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Terraform, Infrastructure as Code (IaC), Business Continuity Planning, Capacity Management, Business Continuity, Data Infrastructure, Data Warehousing, Cost Management, Performance Analysis, Data Architecture, Benchmarking, IT Infrastructure, Cloud Deployment, AWS CloudFormation, Cloud Computing Architecture, Automation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Sprint Retrospectives, Performance Metric, Performance Reporting, Team Performance Management, Business Metrics, Organizational Effectiveness, Performance Improvement, Issue Tracking, Continuous Improvement Process, Cycle Counting, Taking Meeting Minutes, Record Keeping
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Large Language Modeling, Google Gemini, Prompt Engineering, LLM Application, Generative AI
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Root Cause Analysis, Problem Management, Corrective and Preventive Action (CAPA), Sprint Planning, Milestones (Project Management), Process Flow Diagrams, Discussion Facilitation, Project Management Software, Performance Measurement
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Cloud Hosting, Cloud Computing, Cloud Platforms, Cloud Services, Cloud Deployment, Cloud Technologies, Cloud Infrastructure, Cloud Computing Architecture, Public Cloud, Infrastructure As A Service (IaaS), Managed Services, Serverless Computing, Virtual Machines, Hybrid Cloud Computing, Software As A Service, Microsoft Azure, Platform As A Service (PaaS), Emerging Technologies, Containerization, Scalability
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Overcoming Objections, Marketing Psychology, Target Audience, Market Research, Active Listening, Rapport Building, Closing (Sales), B2B Sales, Sales Strategy, Price Negotiation, Selling Techniques, Contract Negotiation, Marketing, Sales, Innovation, Content Performance Analysis, Social Media Content, Sales Prospecting, Marketing Strategies, Marketing Communications
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Atlassian Bamboo, CI/CD, Continuous Integration, Continuous Deployment, Application Deployment, Continuous Delivery, DevOps, Bitbucket, Test Automation, Software Configuration Management, Jira (Software), Git (Version Control System), Configuration Management, Software Installation, Data Pipelines, Development Testing
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Business Intelligence, Data Analysis, Data Presentation, Business Analytics, Microsoft Office, Microsoft 365, Data Wrangling, Data Visualization, Productivity Software
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Spreadsheet Software, Financial Modeling, Regression Analysis, Excel Formulas, Business Modeling, Simulation and Simulation Software, Operations Research, Microsoft Excel, Google Sheets, Probability Distribution, Analysis, Forecasting, Predictive Analytics, Risk Analysis, Statistical Methods, Data Analysis Software, Process Optimization, Decision Tree Learning
Mixed · Course · 1 - 4 Weeks