In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
CK
It was great to learn about the history of patient safety. There was alot of content I' d heard before, but it was nice to actually learn it from the experts. A great course!
JA
Indeed the facilitators have really done well in delivery of the content, I will organize all my friends to enroll in the course. You are indeed doing a wonderful job. Kudos to you guys.
AM
Great insights about patient safety, error, preventable harm, and system's functioning. Referenced materials are relevant and widely available.
MP
I don't have words to explain myself. I learnt a lot of things from this course. I would like to thank Coursera and John Hopkins University to provide this amazing experience.
MM
I really enjoyed each lesson, I felt so comfortable with lectures coming from such professors. My goal is complete the full specialization in order to excel my career. Thanks Coursera.
GO
It´s a very practical and interesting course. Very helpful and clear enough to implement the concepts and strength quality and patient safety culture
FC
Even though this course is at the beginner level, its is very useful and effective one to learn the subjects which many of us don't know. Thanks you coursera and JHM
QA
it was a great experience to learn under the supervision of John Hopkins university. the teacher/ instructor Bob was awesome in delivering the content.
KC
A great, informative course. The downside is that some of the links to the readings in week one do not work, and so finding them on your own (and without a paywall) can be a bit difficult.
AT
I have a learned a lot from this course of which I can share and apply in my current workplace to be able to make a difference to how we practice and performed our clinical duties at work. Thank you
RK
This was an excellent course to provide anyone who works in a healthcare field with the skills to improve their entire organization and reduce preventable harm to patients.
RB
I truly appreciate the financial assistance that enabled me to pursue this highly beneficial course, which I believe will make a significant impact on my patients.
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Very good course. This course provides useful basic information about quality and safety in healthcare. The course content is very clear so it is easy to understand. Thank you so much...
Indeed the facilitators have really done well in delivery of the content, I will organize all my friends to enroll in the course. You are indeed doing a wonderful job. Kudos to you guys.
the course content was very clear and organized
the lecturer was great. take my attention form the beginning to the end
maybe it needs only to add some case studies videos
I really learned more than what I’ve expected and desired on patient safety and quality improvement.
All the courses in the Patient Safety specialization are very informative and up to a certain level that you would expect. The first two courses do not have a grading system depending on peer reviews and is great for people with a time limit. I myself am a medical professional working as PA, and found the content highly interesting and applicable in real life settings. recommended for professionals in the field!
I really enjoyed each lesson, I felt so comfortable with lectures coming from such professors. My goal is complete the full specialization in order to excel my career. Thanks Coursera.
This was an excellent course to provide anyone who works in a healthcare field with the skills to improve their entire organization and reduce preventable harm to patients.
EXCELLENT
The only topic I think needs improvement is in proactive security actions. In the course they did not talk about actions regarding hazard notifications (risk circumstances) and continuous improvement in surveillance of safety practices, which I believe to be Proactive actions. The rest of the course wonderful. extremely didactic, dynamic, and engaging. Congratulations to the authors and staff.
I greatly enjoyed this course. It supplied a tremendous amount of up-to-date information on the healthcare setting, its problems and statistics. One of the most interesting aspects of this course were the factual statistics provided. The information learned allowed me to think outside the box when it pertains to issues and problems within the healthcare setting.
I recently joined a health care organization in an administrative services function. This course enabled me to understand complexities of patient safety and key concepts for reducing error through a systems thinking approach. I believe it will help me communication better, and collaborate, with our professionals in all disciplines.
I liked the course so much. The materials were well prepared and the instructors' explanation were magnificent. I totally recommend this course for all health care professionals especially those interested in a career related to patient safety.
I have a learned a lot from this course of which I can share and apply in my current workplace to be able to make a difference to how we practice and performed our clinical duties at work. Thank you
This course has given deeper insight into the patient safety management concepts for beginner! Thanks to the instructors!
It is very usefull and it explains how to solve the problems and the errors that are occuring in the helathcare sector .
This course has been helpful and I'm glad to have been able to gain more knowledge and applications through this course
It was a very informative course. The topics were discussed in a very simple way. The concepts were explained with
Excellent course! I am researching Highly Reliable Organizations and this course provided valuable insights.
Systematic evaluation of possible errors and constant reassessment of improvement in quality of care
looking for more detailed approach to tackling QI projects in healthcare. this was a very basic overview.