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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6
stars
7,552 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. You will also learn to utilize frameworks like Root Cause Analysis and Decision Matrix tools. This course is for business professionals, managers, and team leaders seeking to enhance their strategic thinking and problem-solving skills. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making. 2. Explain how organizational decisions impact personal development, team dynamics, and company performance. 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions. 4. Articulate how team decisions can benefit your professional growth and organizational strategy. To be successful in this course, you should have a basic understanding of business operations and team collaboration....

Top reviews

HH

Oct 9, 2020

An excellent course that come out with a lo of great info and useful for me as self improvement in improving my personnel development. Thank you to Mr Rob Stone for this great course.

FG

Jun 3, 2022

B​asic course about therethical models to make decisions within standard situations in the work environment. less relevant for making individual decisions in the workplace.

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301 - 325 of 1,365 Reviews for Effective Problem-Solving and Decision-Making

By DAVID F B

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Jun 11, 2017

Excelente.

Muchas gracias señores Profesores y Coursera.

By Luiz F

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May 26, 2017

Excelente course, this is a part of my project of life.

By Jonatan R

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Jun 14, 2016

It was worth all the hard work!! Learned a lot!! Thanks

By Sakshi A

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Aug 19, 2015

Brilliant course - increased my understanding so much !

By Bharti B

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Sep 1, 2021

Thanks for creating such courses to upskill our career

By Nestor A

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Apr 24, 2021

Simple, concise and clear explanation of the concepts.

By Mohamad K

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Jan 6, 2018

Very interesting and useful course! Thank you so much.

By ABDULAZIZ H M A

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Sep 30, 2023

thank you and let me know if there is more courses !

By LAURA C

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Jun 19, 2020

ver good y shows you very well how to take a decision

By Yanan W

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Nov 23, 2016

This programme is quite useful, delivering all practi

By Angela N R C

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Jun 8, 2025

un curso muy interesante lleno de mucho aprendizaje.

By Marie J R

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Apr 4, 2020

This is very helpful and the decision making process

By Chandrasekara M S C

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Jan 29, 2020

this course is very important doing our a job carry

By Abhinav K

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Oct 5, 2019

I am heartedly thankful for such mesmerizing course.

By Mohamed A R B

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Aug 4, 2019

it is very useful course it only needs more examples

By MOHAMMED S D A M S D A

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Sep 9, 2023

تزيد خبرة المتدرب بمجال حل المشكلات واتخاذ القرارات

By N A S S

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Jul 10, 2019

VERY USEFUL , SURELY I WILL RECOMMEND TO MY FRIENDS

By TANAPAPON P

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Jul 20, 2020

Easy to undersatnd, everyone can learn and get it.

By VIGHNESH J

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May 1, 2020

Excellent platform for easy and efficient learning

By Christinehy0

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Jan 20, 2020

Ver useful, the professor speaks very articulately

By Auricel T

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Jun 4, 2019

Very helpful on how to know the approach on how to

By SAAD G A A S G A A

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Dec 9, 2023

برنامج تدريبي ثري جداً ومفيد وأنصح في الإلتحاق به

By Norawit W

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Oct 13, 2020

The content does not come too easy to understand.

By Kyaw S A

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Jul 30, 2020

very good session and i have enjoyed it very much

By Iskandar A H

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Jan 21, 2019

Great teaching and easy to understand this course