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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,977 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

LB

Mar 5, 2026

Thank you Google! This specialization meant the beginning of a new and exciting career for me :). It took me looonger than expected to complete it, but the goal was achieved!

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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576 - 600 of 1,182 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Abdussalam

•

Nov 11, 2025

Very nice learning

By Gimba S

•

Oct 30, 2025

its a great course

By Babette K

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Aug 7, 2025

Muy bueno, gracias

By Andrea K S

•

Jul 26, 2025

simplemente genial

By Ritik S

•

Jul 10, 2025

amazing experience

By Robia H

•

Jun 15, 2025

its amazing course

By Golda P

•

Oct 1, 2024

Worth every minute

By james b

•

Sep 27, 2024

Fantastic teachers

By ukasha t

•

Aug 5, 2024

amazing experience

By hafijunnisa

•

May 16, 2024

Outstanding course

By GADDAM V V

•

Mar 21, 2024

recommended course

By Tayah M

•

Mar 19, 2024

i like this course

By digital M

•

Feb 16, 2024

Interesting course

By Jeri I

•

Dec 8, 2023

Excellent program!

By Samina M

•

Aug 23, 2023

Amazing experience

By Fouad F K

•

Aug 4, 2023

Exceptionally Good

By Mehmood A

•

Jun 29, 2023

A great experience

By Ali H

•

Apr 12, 2023

Excellent Learning

By Maryam N

•

Feb 28, 2023

Very knowledgeable

By Syed M H

•

Feb 6, 2023

beautifully Desine

By Amelia J

•

Jul 12, 2022

Amazing Adventure!

By Genel M

•

Jun 24, 2022

I love this course

By Iqbal H

•

Oct 18, 2025

That's awesome 👌

By Faryal n

•

Jul 11, 2025

best in marketing

By Ziauddin A

•

May 7, 2025

Excellent course.