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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,687 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

ND

Aug 6, 2021

My instructor was engaging and communicated very well. The transcription was super handy and I loved that the reading after the lecture re-emphasized the content of the lecture. Excellent. Thank you.

MG

Sep 10, 2022

I love this course! Personally, it took me longer than I thought to complete each challenge, but I loved each step, especially the ideation and research part! I already want to start the next course!

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2901 - 2925 of 2,955 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Nathan T M

•

Sep 22, 2023

the peer test are not fun at all please just give quizes

By Indigo H

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Oct 7, 2021

Someone needs to work on Coursera's UX...it's lacking.

By Neeti S

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May 27, 2023

The cource is intersting and deep in knowlege

By Ronald I Q

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Mar 3, 2025

Understand the importance but felt too long

By Sifleen k

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Mar 10, 2023

the last project took quite a lot of time!

By Nifemi D A

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Jun 4, 2024

Needs more practice and less theories.

By Hank W

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Aug 22, 2022

The competitive audit was a headache

By Fabian Y

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Jun 8, 2022

Great course, you can learn so much

By Aamir A J

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Feb 28, 2023

It Was quite lengthy course

By Bashiru A A

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Oct 21, 2023

Well designed course.

By Diego F

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Dec 28, 2021

its was kinda bland

By Sofia N

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Oct 25, 2022

too basic for me

By Neeraja S

•

Jan 9, 2023

good experience.

By TEST

•

Nov 17, 2021

rate this course

By Noman J

•

Oct 1, 2023

Decent course

By Bhaviniben C

•

Apr 3, 2023

very helpfull

By Marjorie B

•

Aug 18, 2022

It was good!

By SAVALIYA B

•

May 22, 2025

excellent

By Sajjad H

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Oct 2, 2022

not easy

By Francesco M

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Jan 12, 2022

too long

By Siavash R

•

Mar 2, 2022

OKAY

By Victoria H

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Jun 7, 2023

good

By Vishwas s

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May 5, 2022

Good

By Irina M

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Jul 13, 2022

0

By Dan L

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May 7, 2022