Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
EG
Oct 1, 2023
This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!
JM
Feb 15, 2018
Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.
6976 - 7000 of 10,000 Reviews for Technical Support Fundamentals
By Luciano F Q
•Jan 25, 2026
La verdad me ayudo bastante para aprender nuevos conceptos y habilidades para el actual trabajo que tengo. Gracias!!!
By samuel c
•Aug 20, 2025
A very good starting point to understand IT. Great for beginners like me and it goes in a lot of very useful details.
By fatima z d
•Jul 20, 2025
A big thank you for this course! It was well-organized and full of practical knowledge. I truly appreciate your work.
By Marilyn D
•Apr 24, 2025
I appreciated that this course provided a lab it helped to apply the lesson overviews. I would recommend this course.
By Nick C
•Mar 5, 2025
very interesting and engaging. Made me feel encouraged and confident in my ability to tackle the rest of the courses!
By Layla J
•Feb 1, 2025
This course was a wonderful introduction to IT support. It made me feel like my goals and aspirations are attainable!
By Zoe Z
•Aug 31, 2024
Lots of clear videos, visuals glossaries. A nice overview of the industry for people getting started in Tech support.
By Paul J
•Nov 19, 2023
i really enjoyed the class and tlearned alot of new things and hope in the future to get in torch. Thanks google team
By Steven P
•Sep 14, 2023
I like it, I learned the foundations, I have learned in the past but its been so long that this was a good refresher.
By Rizwan U H
•Jul 30, 2023
An Amazing course from best professionals. Thanks Coursera, Google and IRM for providing such an innovative platform.
By Anthony m
•Jun 29, 2023
Has help me to appreciate more on how technology has advanced and learn a lot about troubleshooting. Thank you Google
By Dimitrios D
•Apr 11, 2023
Just started my courses. The teaching method looks so easy and understandable
Exceptional job gentlemen !!!
Thank you
By Suthirak P
•Feb 8, 2023
Introduce you to a lot of the basic of IT. The video production is high as well. Really fun to go through the course.
By Zamir Q
•Feb 8, 2023
this course taught me to think like google. I learned how to act and behave like a primary IT professional. thank you
By Skyler E
•Oct 17, 2022
Nice intro for IT, good basis for terminology alongside good foundation to expand upon the complex subjects further.
By Luis A
•Oct 12, 2022
Helped me understand the foundations of a coumputer architecture and give an overview of the technical support role.
By Macedo J
•Aug 19, 2022
Ótimo curso para imergir na tecnologia da informação. Somente acessando você terá a sensação que eu senti ao praticar
By Sabbar B Z E
•Aug 1, 2022
(Google IT Support Professional Certificate)
It requires time, dedication, and commitment, It was worth it...Excellent
By cyril c g
•Aug 1, 2022
This course is very inhteresting and i can say i have the basics of all the it courses out there through this coursse
By Daphne K
•Jul 23, 2022
Very infomative and motivational. Best take away was I may not know all of the answers but I am excited to find them.
By Amaan M
•May 7, 2022
It's really very nice course and very helpfull to students and any one who want a growth and change in their career.
By Trinh A N
•Apr 26, 2022
Great course! Highly recommend this for anyone who is interested in learning about how computers and IT support work.
By diallo a
•Mar 31, 2022
I really love this course. I have learned very useful things about binary code, customer service, troublshooting, ...
By Atila S
•Feb 22, 2022
Thought it would be hard, really motivating to see how easy it was. Good intro topics to begin with, nice work team!!