I am very happy that i have completed this course. The subject are very intersting and very easy to understand.

Very effactive , attractive and learning this course provided by Google. I feel very happy and learn more thing

This course it's awesome, even when is only the fundamentals, teach me a lot of informations that I didn't knew

Fantastic two weeks. Acquired a lot of information that helps the next journey. Thank You MN DEED and Coursera.

I Have learnt lot in this course and I am very happy to get profession IT certificate from Google and Coursera.

very good explanation and easy to understand. increasingly interested in studying IT Support in the next course

The Course is of Great help with knowledge on how to solve technical and non-technical problems in the IT field

really enjoyed this course very easy going with a lot of good useful information. very happy I took this course

Awesome course I've learned so much and I can't wait to put my knowledge to test in a tech support environment!

Good overview.. Helps with being able to get a idea of each of the areas of IT and where I would like to focus.

Online learning just got approval from me! I could not have imagined that online learning could be this great!

Definitely beginner friendly. Even with the due dates, the content isn't as extreme as it would be with school.

Really good information and video's. I would highly recommend this to someone looking to get in to this field.

I feel the course has taught me the fundamental basics of the IT industry and look forward to the next modules.

it was so informative and I think this type, of course, should be done by everyone in the computer or IT field.

I loved this course, and it taught me invaluable information that I hope to expand on in the future. Thank you.

A good starting point to refresh what you already might know or spark an interest you didn't even know you had.

Curso muito bom para introdução ao universo de suporte técnico.

Completo com todos os pontos iniciais do suporte

it was a fun course and a good refresher.

I don't see where to go next now that I am completed with the 1st of 5

A great course for beginners to understand the basics and start from scratch to make a successful career in IT!

I learned many things from this course. thanks to Coursera for providing such a wonderful certification course.

Quick and concise, everything you need to know in an express version. Make sure to do the supplemental reading!

Phenomenal course with easy to follow videos, hands-on labs and quizzes to keep your knowledge sharp as you go!

I have learnt lots of things. I have learnt basic Networking, DNS, Troubleshooting. I also enjoyed this course.

Amazing course, not only because of its contents, but also due to the excellent teachers that lead each lesson.