This part of the course has helped me Deeply understand all the process through which technology computer and IT works. Also making me understand troubleshooting in precise details.

I'm really happy to finish this first course of Google Professional Certification, the learning, quiz, and lab method are very effective, i'm looking forward to take to next course.

I feel like i came away with a very good understanding of the underlying principles

of technologies, networking, and troubleshooting. Looking forward to buiding on this foundation!

It was one of the best courses in coursera. Gave me a understanding on how computers work the content was to the point. Lab sessions helped me to gain the required practical skills.

This is the best course and If any body want to make carrier in IT this Should be the Fist steps

There are lots of expertise who are shared good experiences with A big organization

Es un curso excelente, aprende a usar muchas herramientas nuevas que no conocía, seguire tomando cursos de Google, muchas gracias por todo, me siento muy feliz de haberlo terminado.

I would like to thank Google for making this course and a platform for learning. Instructors are exceptional. They make you in love with IT. Course was concise and framed perfectly.

Great for a beginner like me! I know own a notebook full of all of the information that I learned. This course has shown me the career I would like to pursue. I couldn't be happier.

Great, and very informative, fun to watch, learn and do the quizzes. The labs were well explained, and the support was wonderful. Thank you for your time, knowledge and opportunity.

I really enjoy this course . I learn most important information about computers commands ,networking,diff hardware ,troubleshooting problem how to solve and fix them and many more.

I liked the videos that have been presented. I think it was the right amount of material as an introduction to IT Tech Support. I look forward to what the other modules have to say.

This course is informative for a novice in the IT world. I am hoping to move forward and use this course as a building block to becoming fundamentally sound as an IT rep and beyond.

I am truly grateful for the opportunity to be able to do this course. It has helped me to grow and learn so much about IT support in a very reasonably and affordable amount of time.

This has taught me quite a bit and I feel as if I am building a relationship with the teachers themselves.

They break everything down but don't go too fast so I can still take notes.

Feels like there was not much to learn here, but seeing as it is the introduction course for a beginners certificate, I suppose it is a necessary step for someone with no knowledge.

Amazing very informative, from a person who knew nothing of IT to getting very comfortable and confident about the next courses, I would say this is very helpful a new way to learn.

I like this course and i recommended to anyone pretty amazing course but i don't like using Wikipedia for reading materials if its upload from google professionals i like to read it

I really enjoyed this course. I helped me to validate what I've learned over the years and gave me new experiences. I would recommend this course to anyone interested in computers.

It's a very good fundamentals course. Through this course you can have the big picture of the IT role. If you have no experience with IT support, this is a very good place to start.

Perfect for someone who doesnt know much, if anything, about computers! This is also good for people who have had some practice but want to refresh themselves before moving forward.

Great Platform ever to towards uncanny trajectory growth.I'm going to take a new course with coursera but i want my certificate that i had completed technical support fundamentals,

I have gained an immense amount of knowledge from this course. I cannot wait to dive deeper into the ever changing technology world and the other courses provided through coursera.

It was packed with information at a pace that I felt was comfortable. I have a little background that helped, but I believe anyone can succeed in this course if it is their desire.

This course is very useful in learning the basic concept of the Technical support role, As you are the person who wants to enter to I.T field then it as recommended one to pursue.

This course is very enlightening and I think it has fanned my passion for IT. I thank Google for the financial aid and I hope I will be given the privilege to finish the 5 courses.