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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
163,748 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

EG

Oct 1, 2023

This course is very informative. Right from basics, all fundamental concepts are covered. I highly recommend anyone who wants to learn in depth knowledge of what IT is all about. Great course so far!

JM

Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

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6851 - 6875 of 10,000 Reviews for Technical Support Fundamentals

By Michael P W

Mar 24, 2022

I will say with 15+ years in IT I learned a few things in this course. I look forward to moving forward in this course.

By Cameron D

Mar 23, 2022

Very well put together, easy to follow, and accessible for anyone regardless of their prior experience with technology.

By J. B

Mar 8, 2022

Great Course that is broken down into very digestible chunks. Delivered in a very mild manner non-intimidating format.

By Melonie S

Mar 3, 2022

A very well-paced course for all types of learners. I also love the community and discussion forums within this course!

By Jessica Z P

Sep 21, 2021

Amazing! You can definitely start without any tech knowledge and complete it prepared to go deeper on technical skills.

By D M

Jun 19, 2021

Amazing walk through for beginners or anyone interested in learning in depth of the Computer we use today. Great Course

By Mohamed E H

Apr 28, 2021

It's an amazing course and clearly explained in detail I recommend it to anyone that he wants to start on the IT teack.

By Hussein I

Mar 18, 2021

This module is really amazing, I can explore information technology well. hopefully it can be useful in its application

By Mark A

Mar 2, 2021

The technical support fundamentals really helped me understand more IT support and all the elements associated with it.

By SANDI S H T

Mar 1, 2021

I love this course, So thankful for Google and Coursera forgive me the challenge to participated in this amazing Course

By Jorge A

Feb 17, 2021

I like the great extent of material all presenter provided. I also liked their personal experiences. Thanks for sharing

By Gabriel O

Jan 25, 2021

It is interesting experience i enjoy the way the facilitator took each course module. Thanks for this great experience

By Alexis R

Dec 20, 2020

This is a great course. It's broken down so that it is easy to understand. The videos included are not too long either.

By Miles S

Dec 19, 2020

I really enjoyed this first course. It has already taught me a great deal and I look forward to seeing what is to come.

By Junio C

Dec 10, 2020

Foi muito bom o curso, aprendi muitas coisas que vou levar comigo para onde eu for, ganhei uma experiência maravilhosa.

By SeanYe

Dec 10, 2020

very knowledgeable teachers.. lots of information delivered quickly but the stress was eased by the easy going teachers

By Thural M

Nov 25, 2020

While packing a lot of info in short videos, everything is explained efficiently and easily so everyone can understand.

By Maria E

Nov 23, 2020

Excellent course to introduce the fundamentals of IT Support work to help you on a new journey through the world of IT.

By Diego A

Nov 16, 2020

Excellent. I learned many things and was surprised by others. I really want to continue improving myself in IT support.

By Evelyn M

Nov 7, 2020

This is a very good introduction to the computer. Its much easier to now understand the different aspects of computers

By Pamela M

Nov 3, 2020

very nice course for people that has absolutely no idea about computers, very well made and the teachers are very nice.

By Buğra A

Oct 15, 2020

I am so happy that I completed first part of this course. Because my teachers work in Google :) It gives me confidence.

By Deleted A

Oct 5, 2020

I must say this course was quite informative, fun and worthwhile! It was easy to follow and I have come away enriched.