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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
2,082 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

AC

Jun 12, 2020

Loved it! Learned a lot and the professor provided clear and informative videos. Definitely suggest for anyone interested in gaining a better understanding of effective communication.

DC

Jan 6, 2021

I liked so much this course. The examples were so good to connect the concept and the real scenarios. Soft skill are so important and I'll use it to increase my communication with my colleagues.

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376 - 400 of 532 Reviews for Improving Communication Skills

By Shauhow W

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Oct 26, 2017

very useful!

By Sujeet S

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Oct 12, 2022

Best course

By Dao A D

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Oct 6, 2021

good course

By 刘炜华

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Sep 3, 2021

nice lesson

By Kevin P

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Mar 25, 2020

Good course

By Altaf G

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Aug 29, 2017

Good course

By Nehal M

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Jul 21, 2022

very goood

By Moxinur J

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Jul 15, 2022

Great Work

By Funke A

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May 22, 2020

Excellent!

By Vinnette G

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May 13, 2020

Excellent!

By Reina R

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Mar 24, 2020

EXCELENTE.

By Anissa B

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Jul 19, 2017

Excellent!

By Tayyab H

•

Dec 4, 2022

Excellent

By Ahmed M G

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May 10, 2022

very good

By David I A

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Aug 22, 2020

Excellent

By Felippe A A S

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Jul 16, 2020

eXCELENTE

By Farhan A

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Jul 7, 2020

Very nice

By Omer H ( O

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Apr 20, 2020

Thank you

By Lee Y H

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Mar 8, 2020

Excellent

By Marcela F R

•

Oct 8, 2018

EXCELLENT

By AUREA C Z

•

Jul 10, 2018

excelente

By Nathan W

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Apr 29, 2018

Completed

By Ori

•

Dec 31, 2017

Very Nice

By HEX M

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Oct 2, 2017

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By Muhammad A F

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Sep 10, 2017

Excellent