Goodwill Industries International

Goodwill® Career Coach and Navigator Professional Certificate

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Goodwill Industries International

Goodwill® Career Coach and Navigator Professional Certificate

Launch your path in career navigation.

In this program, you'll build skills to help others navigate their careers. No degree or prior experience required.

Goodwill Academy

Instructor: Goodwill Academy

24,788 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

from 462 reviews of courses in this program

Beginner level
No prior experience required
Flexible schedule
2 months at 10 hours a week
Learn at your own pace
Build toward a degree
Earn a career credential that demonstrates your expertise

from 462 reviews of courses in this program

Beginner level
No prior experience required
Flexible schedule
2 months at 10 hours a week
Learn at your own pace
Build toward a degree

What you'll learn

  • Foundational concepts of Career Coaching and Navigating

  • Career possibilities for Career Navigators and Career Coaches

  • Common Career Development theories, models, and tools

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Professional Certificate - 4 course series

Foundations of Career Navigating and Coaching

Foundations of Career Navigating and Coaching

Course 1, 16 hours

What you'll learn

Skills you'll gain

Category: Coaching
Category: Diversity and Inclusion
Category: Ethical Standards And Conduct
Category: Relationship Building
Category: Rapport Building
Category: Trustworthiness
Category: Workforce Development
Category: Communication
Category: Workplace inclusivity
Category: Human Centered Design
Category: Diversity Awareness
Category: People Development
Category: Professionalism
Category: Human Services
Category: Expectation Management
Category: Professional Development
Category: Empathy
Category: Goal Setting
Category: Crisis Intervention
Category: Relationship Management
Client Intake, Assessments, Skill Analysis and Planning

Client Intake, Assessments, Skill Analysis and Planning

Course 2, 19 hours

What you'll learn

Skills you'll gain

Category: Accountability
Category: Community Outreach
Category: Critical Thinking
Category: Gap Analysis
Category: Needs Assessment
Category: Coaching
Category: Recruitment
Category: Goal Setting
Category: Recruitment Strategies
Category: Client Services
Category: Prospecting and Qualification
Category: Overcoming Obstacles
Category: Case Management
Supporting Clients

Supporting Clients

Course 3, 18 hours

What you'll learn

Skills you'll gain

Category: Branding
Category: Coaching
Category: Professional Networking
Category: Interviewing Skills
Category: Negotiation
Category: Client Support
Category: Employee Onboarding
Category: Financial Planning
Category: Writing
Category: Resource Utilization
Category: New Hire Orientations
Career Support Community and Resources

Career Support Community and Resources

Course 4, 16 hours

What you'll learn

Skills you'll gain

Category: Strategic Partnership
Category: Stakeholder Engagement
Category: Coaching
Category: Professional Development
Category: Adaptability
Category: Relationship Building
Category: Technology Strategies
Category: Telecommuting
Category: Emerging Technologies
Category: Talent Pipelining
Category: Fundraising and Crowdsourcing
Category: Virtual Teams
Category: Stakeholder Communications
Category: Workforce Development
Category: Professional Networking
Category: Constructive Feedback

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Build toward a degree

When you complete this Professional Certificate, you may be able to have your learning recognized for credit if you are admitted and enroll in one of the following online degree programs.¹

Instructor

Goodwill Academy
Goodwill Industries International
7 Courses31,500 learners

Offered by

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Learner since 2021
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"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (4/1/2025 - 4/1/2026)