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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera

4.4
stars
7,072 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

RP

Nov 19, 2020

A very basic overview has been provided. The course could've spanned a little longer (say 2-3 hours) so that I could get a better insight into the topics!

FA

Oct 21, 2024

I am super excited after completing this course which drove me in the right direction and supported me in understanding the fundamental knowledge of Business Analysis.

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876 - 900 of 1,197 Reviews for Business Analysis & Process Management

By Ronke O

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Sep 29, 2025

The course is short but deliver on the learning objectives effectively

By kATREDDY S

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Oct 17, 2024

it was great oppurtinies to developed the carrer to self thank you

By Sanju T

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Sep 13, 2024

very good course for fast grab to knowledge in a business process

By gibson m

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Jan 17, 2025

very helpful for people who want to grow in their current roles

By Jose D C C (

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Oct 7, 2024

I am satisfied with the course. It served what I was expecting.

By Oluwatosin F

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Mar 16, 2022

COURSE MADE EASY TO UNDERSTAND. VERY SATISFIED WITH THE COURSE.

By Sharjeel N

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Mar 10, 2024

This course can be enhanced by adding more complex scenarios.

By suyash d

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Sep 15, 2021

its was an great experience, exactly what i was looking for

By Ajith

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May 31, 2025

Learn to easy and very simple then helpfull to me thanks

By Armel R

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Aug 12, 2024

Great intro to business analysis and process management.

By Sadman S

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Jul 11, 2024

i will give it 4 stars cause i havent got my certificate

By Emmanuela

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Aug 12, 2022

Il faut que vous mettiez le google doc du studio de yoga

By vinay k N

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Oct 13, 2022

IT FELT REALLY GOOD BUT THE AUDIO QUALITY WAS BIT POOR

By Zahid R

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Nov 2, 2024

well knowledge course but waiting for certificate.....

By Amarnath N

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May 13, 2021

Concise and comprehended, great course for beginners.

By Kanish T

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Dec 3, 2023

Perfect course to understand the basics of BA and PM

By Neha T

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May 26, 2021

I learned a lot in this course. Thank you Coursera.

By Gaurav S

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Mar 31, 2024

Highly recommend for business owners and students

By Soumyadeep M

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Sep 28, 2024

The course helped me sharpen my business skills.

By 280Sharon J

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Feb 9, 2025

its okish learned something but can be better .

By Siddhesh R

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Aug 24, 2024

well designes and informative course designed.

By Olasunkanmi A

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Sep 26, 2024

wonderful course with an excellent instructor

By Emordi E

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Sep 6, 2024

It was very inciteful and easy to comprehend

By Pragna b N

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Oct 15, 2020

Good coaching...Had a great experience...!!!

By Daniel L

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Feb 10, 2025

Nice,short could use a bit more explanation