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Learner Reviews & Feedback for Brand Management: Aligning Business, Brand and Behaviour by University of London

4.9
stars
7,831 ratings

About the Course

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

Top reviews

CS

Apr 23, 2021

Loved the approach, found it really interesting as most concepts were explained using case studies. Would highly recommend this one to anyone who is interested in understanding the concept of Brand.

HS

Apr 3, 2020

Very Interesting and fun course and great explanation by the instructor. Just the interview videos were a bit too many and too long which could be reduced.Overall had a great time doing this course.

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2101 - 2125 of 2,794 Reviews for Brand Management: Aligning Business, Brand and Behaviour

By Felicia A

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Feb 16, 2025

This is really detailed

By Karl R

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Sep 21, 2024

Amazing! Learned a lot!

By Michael B

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Jun 10, 2024

Great course! Loved it.

By Alia A

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Feb 19, 2024

Thank you, Prof. Nader!

By Karina C M

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Jun 29, 2023

Thanks! a great course.

By Alla n

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Feb 3, 2023

Good course, thank you!

By Prathamesh B S

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Nov 1, 2022

Very insightful course.

By shiv g

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Aug 7, 2022

this course was amazing

By Hamza H

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Jul 16, 2022

very inormative course

By Sourav S

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Jul 15, 2021

very informative course

By Zhou Y

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Mar 6, 2021

It's very useful course

By Faiz H

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Oct 8, 2020

One of the best course!

By Rohit M

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Oct 3, 2020

One of the Best Course!

By mohamad H

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Aug 29, 2020

A new world of branding

By Patricia F

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Jun 15, 2020

Excelente!!! Amazing!!!

By Navid A C

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Jun 11, 2020

must recommended course

By Ishita A

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Jun 2, 2020

very insightful course.

By Devjyoti B D

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May 27, 2020

Very Informative Course

By ANUSHREE R

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May 27, 2020

very interesting course

By ihtisham n

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Nov 6, 2018

very good for students

By fajar w n

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Aug 25, 2023

many thanks for lesson

By JOE W

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Mar 21, 2023

GGreatGreat experience

By CBM H p

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Feb 3, 2023

very relevant content

By Yunita K

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Oct 21, 2021

this course is so good

By Madelin 袁

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Sep 12, 2021

perfect for beginners