This course offers a practical introduction to business process modeling, teaching you how to document and communicate operations using industry-standard diagramming techniques. Guided by an experienced business analysis professional, you’ll learn to identify and scope processes, analyze workflows, and apply notations such as BPMN, UML, flowcharts, DFD, and eEPC. You’ll also discover how to tailor models for different audiences while ensuring clarity and precision.
Business Process Modelling
Gain insight into a topic and learn the fundamentals.
126 reviews
Beginner level
Recommended experience
9 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Identify and scope business processes effectively.
Analyze process logic to enhance efficiency and effectiveness.
Choose suitable modeling notations for clear representation.
Skills you'll gain
- Business Process Management
- Diagram Design
- Stakeholder Engagement
- Project Scoping
- Service Design
- Business Systems Analysis
- Dataflow
- Process Improvement
- Workflow Management
- Process Modeling
- Business Analysis
- Stakeholder Communications
- System Design and Implementation
- Process Management
- Data Flow Diagrams (DFDs)
- Business Management
- Business Workflow Analysis
Details to know
Shareable certificate
Add to your LinkedIn profile
Taught in English
See how employees at top companies are mastering in-demand skills
There is 1 module in this course
Instructors
Instructor ratings
(46 ratings)
Offered by
Explore more from Leadership and Management
Status: Free Trial
Status: Free TrialStarweaver
Status: Free Trial
Why people choose Coursera for their career
Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."
Learner reviews
- 5 stars
77.77%
- 4 stars
15.87%
- 3 stars
5.55%
- 2 stars
0.79%
- 1 star
0%
Showing 3 of 126
AM
Reviewed on Dec 29, 2024
I enjoyed the course: precise, to the point and with a great reasoning about best options. Thank you, Igor!
SG
Reviewed on Jan 8, 2024
Igor gives great advice and makes it so easy to understand.
TU
Reviewed on Nov 7, 2025
Excellent course to understand the concepts of and types of business process modelling
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.