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Learner Reviews & Feedback for Communication in the 21st Century Workplace by University of California, Irvine
3,919 ratings
About the Course
The modern workplace is more diverse than ever, encompassing varied generations, cultures, and work environments (remote, hybrid, in-person). This course addresses the critical need for effective communication strategies in this dynamic landscape. You will learn to identify and adapt your communication style to enhance team productivity and build stronger connections with colleagues from all backgrounds.
This course is for professionals, managers, and team members looking to improve their communication skills in diverse business settings.
By the end of this course, you will be able to:
1. Identify your own communication style and its impact on others.
2. Describe methods to increase effective communication in varied contexts.
3. Discuss how changing demographics affect workplace communication.
4. Differentiate between the five working generations and their communication preferences.
5. Identify communication benefits and challenges of different work environments.
6. Discuss effective techniques for communicating with a diverse workforce.
7. Implement a flexing communication strategy to better communicate with your workplace team.
To be successful in this course, a basic understanding of workplace dynamics and a desire to improve communication skills are recommended. No specific software tools are required.
Top reviews
OC
Oct 10, 2015
Good course. It will help both managers as well as direct reports to find a common interface for better communication, and more efficient business relationships.
SJ
Dec 21, 2015
More interviews were few real-life scenarios are discussed will be useful. Patricia is one of the most expressive tutors on Coursera and her energy & enthusiasm is infectious.
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801 - 805 of 805 Reviews for Communication in the 21st Century Workplace
By Kelly B
•May 1, 2024
I don't want to input my credit card in order to do the entire session.
By Kelly F
•Jun 28, 2017
Like a course for aliens who are trying to pass as human.
By Rohan M
•Dec 21, 2015
Not enough videos. Content very generic.
By Martin P
•Sep 8, 2015
The test questions are abysmal.
By GHADAH S A G G S A G
•Aug 20, 2023
ممتازة جدا