The course provides a structured and practical introduction to Emotional Intelligence (EI) - an essential skill for thriving in any professional environment. Designed for both beginners and working professionals, this course helps you recognize, understand, and manage emotions to improve communication, collaboration, and leadership impact. You’ll explore the five pillars of EI - self-awareness, self-regulation, motivation, empathy, and social skills, and learn how to apply them for better decision-making and stronger professional relationships.

Emotional Intelligence in the Workplace

Recommended experience
What you'll learn
Apply Emotional Intelligence frameworks to strengthen decision-making, collaboration, and communication in workplace settings.
Build self-awareness and emotional control to manage triggers, stay calm under pressure, and enhance professional relationships.
Practice empathy, active listening, and social awareness to foster team harmony, trust, and productive collaboration.
Create a personalized Emotional Intelligence action plan for leadership growth, performance improvement, and long-term success.
Details to know

Add to your LinkedIn profile
December 2025
16 assignments
See how employees at top companies are mastering in-demand skills

There are 4 modules in this course
Instructor

Offered by
Explore more from Personal Development

LearnKartS

University of California, Davis
Why people choose Coursera for their career

Felipe M.

Jennifer J.

Larry W.

Chaitanya A.

Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy



