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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6
stars
7,552 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. You will also learn to utilize frameworks like Root Cause Analysis and Decision Matrix tools. This course is for business professionals, managers, and team leaders seeking to enhance their strategic thinking and problem-solving skills. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making. 2. Explain how organizational decisions impact personal development, team dynamics, and company performance. 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions. 4. Articulate how team decisions can benefit your professional growth and organizational strategy. To be successful in this course, you should have a basic understanding of business operations and team collaboration....

Top reviews

HH

Oct 9, 2020

An excellent course that come out with a lo of great info and useful for me as self improvement in improving my personnel development. Thank you to Mr Rob Stone for this great course.

FG

Jun 3, 2022

B​asic course about therethical models to make decisions within standard situations in the work environment. less relevant for making individual decisions in the workplace.

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276 - 300 of 1,365 Reviews for Effective Problem-Solving and Decision-Making

By NITIN D

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Sep 2, 2020

Effective and powerful course to understand decision making .

By Kevin P

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Feb 1, 2019

Great intro to process improvement analysis and methodologies

By Shekhar S

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Sep 3, 2025

Course is enrich with basic concept and fruitful explanation

By Navaneeth M

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May 19, 2022

Great course!

Straight to the point and easy to understand.

By Sanjeev K B

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Aug 3, 2019

learnt about the importance of making a decision correctly

By CAROLINA R D D

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Jun 14, 2024

Excelente curso para el crecimiento profesional y personal.

By Vineeth I

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Jun 23, 2020

Very useful course when applying to the working environment

By Kerice P S

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Mar 16, 2025

Eye opening and informative course that was easy to follow

By Louitha B

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Dec 4, 2024

Practical examples helps the understanding of the content.

By Carlos A B M

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May 31, 2024

Excelente curso, documentación precisa y fácil de entender

By Chongkolnee R

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Jul 14, 2021

Thank you for all. I gained more knowledge in this class.

By Harsh B

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Jul 21, 2020

Very useful concept in decision making and problem solving

By ALI H A A A H A A

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Sep 4, 2023

Thank you very much. It was a wonderful and useful course

By Amitabh T

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Jan 17, 2021

Great information about charts and Visual interpretation.

By Chanseyha C

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Jan 10, 2021

Very good course and very clear explanation with examples

By Saadia Y

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Jul 4, 2020

Good Course, instructor spoke well. explained things well

By Rafat A

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Sep 11, 2017

It is very helpful course that increase my knowledge alot

By Jimmy G

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Sep 23, 2016

me dio herramientas para mejor mi trabajo administrativo.

By Nurşen T

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Oct 5, 2018

It's nice, neat, and small lecture to follow, I like it.

By Ярослав Н

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Sep 18, 2015

A short but informative course. Thank you for your work!

By MOHAMMAD F B Y

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Jul 14, 2021

Its open my mind to solving problem and making decision

By Elizabeth W

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Aug 15, 2020

Easy to understand and follow. Rob Stone was excellent.

By Anupam B

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Apr 10, 2020

excellent course material & videos lectures. content wa

By Sudershan K

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Jul 28, 2019

Wonderful and crisp course to undrstand decision making