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Learner Reviews & Feedback for Effective Problem-Solving and Decision-Making by University of California, Irvine

4.6
stars
7,552 ratings

About the Course

Problem-solving and effective decision-making are essential skills in today’s fast-paced and ever-changing workplace. Both require a systematic yet creative approach to address today’s business concerns. This course will teach an overarching process of how to identify problems to generate potential solutions and how to apply decision-making styles in order to implement and assess those solutions. Through this process, you will gain confidence in assessing problems accurately, selecting the appropriate decision-making approaches for the situation at hand, making team decisions, and measuring the success of the solution’s implementation. Using case studies and situations encountered by class members, you will explore proven, successful problem-solving and decision-making models and methods that can be readily transferred to workplace projects. You will also learn to utilize frameworks like Root Cause Analysis and Decision Matrix tools. This course is for business professionals, managers, and team leaders seeking to enhance their strategic thinking and problem-solving skills. Upon completing this course, you will be able to: 1. Identify key terms, styles, and approaches to effective problem-solving and decision-making. 2. Explain how organizational decisions impact personal development, team dynamics, and company performance. 3. Reflect on how mindset and personal bias influence your ability to solve problems and make decisions. 4. Articulate how team decisions can benefit your professional growth and organizational strategy. To be successful in this course, you should have a basic understanding of business operations and team collaboration....

Top reviews

HG

Jan 14, 2016

The course is a very straight forward overview of problem solving and decision making principles. A good introduction to using various supporting decision tools. Short and effective module.

FG

Jun 3, 2022

B​asic course about therethical models to make decisions within standard situations in the work environment. less relevant for making individual decisions in the workplace.

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476 - 500 of 1,365 Reviews for Effective Problem-Solving and Decision-Making

By Farseena.M

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Jun 25, 2020

Very useful course also

By Mubarak S

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Aug 22, 2017

Very Good & wonderful .

By HIIS I

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Mar 14, 2017

best of the best course

By SAMIYAH K M A S K M A

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Sep 7, 2023

شكرا على المقرر الرائع

By Edna A

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Jun 24, 2023

This is a great course

By Dorm B

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Oct 4, 2020

Rob, you are the best.

By Toni A P

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Sep 25, 2024

This was very useful.

By Maria D

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Sep 4, 2024

Muy fácil de entender

By Cristina S M

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Sep 1, 2024

Muy completo y claro.

By Shankar C

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Nov 30, 2023

Informative sessions.

By atheah a

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Nov 24, 2023

رائعه ...استفدت كثيرا

By Ahmed H A A h

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Sep 11, 2023

Very wonderful course

By BUDUR J F A B J F A

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Aug 18, 2023

شكرا لكم مميزة ورائعة

By Nikolaos K

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Oct 26, 2020

Extremely Interesting

By Tareq N A N A G

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Sep 21, 2020

Thanks for the course

By Shreya S

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May 17, 2020

Coursera we love you.

By Ted S

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Jan 18, 2020

Very manageable pace.

By M U S

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Sep 29, 2019

that course was great

By Josué D R R

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Sep 19, 2016

is a excellent course

By Hoàng X H

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Jan 25, 2016

Very helpful. Thanks.

By Ramon A R

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Oct 16, 2025

muy claro y efectivo

By LULUH E B A L E B A

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Aug 29, 2023

رائعة ومفيدة جدا جدا

By Alex C

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Jan 20, 2022

Solving and Decision

By Manoj K

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Oct 31, 2020

Very good and useful

By Muhammad K S

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Aug 22, 2020

Simple but effective