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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,977 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

LB

Mar 5, 2026

Thank you Google! This specialization meant the beginning of a new and exciting career for me :). It took me looonger than expected to complete it, but the goal was achieved!

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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301 - 325 of 1,183 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Ashim K G

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Oct 15, 2022

Great skills development in learning digital customer loyalty

By Usama F

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Oct 11, 2025

I achieved a millstone after completion of this great course.

By Josephine N

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Nov 26, 2024

It has been a great journey . I am so happy I too this course

By Muhammad H

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Oct 24, 2024

it was such an amazing course for me to enhance my knowledge

By Fajriah N D

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Aug 22, 2024

Terima kasih, sy akan terus belajar tentang digital marketing

By Tatiana V S C

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Aug 3, 2023

Loved the course, enriched my skills, a fantastic experience!

By Mesel P

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Sep 21, 2025

So much happy and grateful taking this course I learn a lot.

By Samuel A

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Jul 30, 2025

It was very interesting and educative and easy to understand

By Oumaima Z

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Jul 29, 2025

Great course! I love how interactive and informative it was.

By Louise L M

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Jul 1, 2025

It was a lot to cover, but very interesting and informative.

By Margarette L

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Jun 17, 2023

Lot a lot about what it really takes to get customer loyalty

By Moswer H

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Sep 15, 2022

Good content which will be very effective in real field!!!

By eduardo v

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Jan 20, 2023

thanks google and coursera for this excelent certification.

By Serosh S

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Oct 27, 2022

iits really v helpfull ,impressive and knoelwdgefull course

By Muhammad N M

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Jul 17, 2023

an amazing expouser that i have achived from this course .

By Elisa C

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Nov 16, 2022

What a great course! It was easy to understand and follow.

By Leticia Z

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Jan 25, 2025

Very informative and loved the format of all the courses.

By Akash J

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Aug 4, 2023

Customore loyalty is most important. its a brand success.

By Sarah W

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Oct 6, 2022

Thank you for a very educational and learning experience.

By Dildora X

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Nov 20, 2025

жуда зур курс экан хамма мавзуларга тугри ёндошув булган

By Maritza A

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Oct 16, 2024

Excellent hands-on exercises and tips for the real world

By Joy V

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Mar 20, 2024

Comprehensive and provides a lot of additional resources

By Melissa V

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Apr 25, 2025

This Course really prepares your for applying for jobs.

By Chinenye U A

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Dec 11, 2023

IT WAS AN AMAZING LEARNING EXPERIENCE WITH GOOGLE STAFF

By Mula A

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Oct 10, 2023

One of the best courses I took. Great effort. Thank you