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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,977 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

LB

Mar 5, 2026

Thank you Google! This specialization meant the beginning of a new and exciting career for me :). It took me looonger than expected to complete it, but the goal was achieved!

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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By Kai M

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Jan 11, 2023

Awesome

By Samuel E E

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Nov 4, 2022

5 stars

By ARPITA S

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Aug 31, 2022

Amazing

By María A S

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Aug 14, 2025

GENIAL

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Aug 3, 2025

thanks

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Jun 7, 2025

adorei

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May 30, 2025

adorei

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Apr 13, 2025

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Dec 27, 2024

dasdas

By M

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Dec 25, 2024

GREAT.

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Sep 12, 2024

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Aug 21, 2024

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Aug 7, 2024

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Jun 20, 2024

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Nov 4, 2023

Raxmet

By Evelyn R

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Jun 7, 2023

great!

By ESTHER B J

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Apr 20, 2023

thabk

By ARUNNACHALAM R S

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Oct 27, 2022

super

By J.manisha

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Sep 25, 2022

5stars

By Sinem h

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Aug 24, 2022

super

By Maryam a

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Jan 26, 2026

ممتاز

By Artjenius B S

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Jan 2, 2026

thank

By IASMIM B D S

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Oct 8, 2025

excel

By JACKSON D S S

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Oct 8, 2025

excel

By Trần Đ K H

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Jul 16, 2025

Goodf