Coursera

Social Media and Brand Engagement

Coursera

Social Media and Brand Engagement

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

8 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Manage social media accounts with professional scheduling tools.

  • Maintain brand consistency across digital platforms.

  • Measure and analyze brand awareness and perception.

  • Develop data-driven social media optimization strategies and create actionable brand engagement improvement plans.

Details to know

Shareable certificate

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Recently updated!

April 2026

Assessments

10 assignments¹

AI Graded see disclaimer
Taught in English

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the AI-Driven Brand Management: Learnings from FANG and FMCG Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 5 modules in this course

Stop posting into the void. This 90-minute, tool-agnostic module teaches professionals the fundamental strategies behind high-performing social media. You will master the critical difference between authentic organic content and the targeted reach of paid ads. Learn to write sharp, optimized copy that reflects a unique brand voice and drives action. You will also master using audience-relevant hashtags to connect your content with the right conversations. The module culminates in you creating a complete, strategically optimized social media post, ready to schedule on any platform and deliver measurable results.

What's included

2 videos2 readings3 assignments

Transform your social media from a daily chore into a strategic powerhouse. This module is for marketers who want to move beyond reactive posting and use professional platforms to drive efficiency, consistency, and engagement. You'll learn to use scheduling tools like Buffer to build a proactive content calendar and manage a centralized inbox with brand-aligned templates. Explore real-world case studies to balance automated efficiency with authentic interaction. The module culminates in a hands-on simulation where you'll manage a live social media queue and craft a strategic memo, equipping you with the skills to implement a powerful workflow.

What's included

3 videos2 readings2 assignments

In today's market, a consistent visual brand identity is essential. This 90-minute intermediate module is for marketing professionals, brand managers, and designers. You will learn why visual consistency is a cornerstone of brand recognition and how inconsistencies can erode trust. Through practical learning, you'll learn to apply brand guidelines, conduct a thorough brand audit, and identify visual discrepancies. Drawing on real-world examples from iconic brands, this module provides a practical framework for enforcing consistency. You'll complete a practice audit and a final project, demonstrating your ability to champion visual consistency within your organization.

What's included

2 videos1 reading2 assignments

Go beyond likes and shares to truly understand what people are saying about your brand. This practical, hands-on module is for marketers who want to master measuring brand awareness. You will learn to distinguish between quantitative metrics, like share of voice, and the critical qualitative analysis of "what they're saying." Drawing lessons from iconic campaigns, you'll see why tracking sentiment is non-negotiable. Using a step-by-step process, you'll apply social listening techniques to analyze real-time conversations. The module culminates in a lab where you’ll capture live brand mentions, turning raw online buzz into actionable, strategic insight.

What's included

3 videos2 readings2 assignments

This capstone project challenges you to apply all the social media and brand engagement skills from this long course in a comprehensive brand audit. You'll evaluate a brand's social presence, visual consistency, and awareness indicators, then develop actionable optimization recommendations for stakeholders.

What's included

2 readings1 assignment

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Instructor

Professionals from the Industry
452 Courses69,891 learners

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Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.