Transform the way your team handles technical issues with Track, Log and Link Jira Defects Fast. This beginner-level course is designed for anyone in IT support, operations, or development who needs to communicate technical problems with clarity and precision. Move beyond messy, incomplete bug reports and learn to create documentation that accelerates resolution time and eliminates confusion.

Track, Log and Link Jira Defects Fast
Ends soon: Gain next-level skills with Coursera Plus for $199 (regularly $399). Save now.

Track, Log and Link Jira Defects Fast
This course is part of Getting Started with Jira Specialization

Instructor: LearningMate
Included with
Recommended experience
What you'll learn
Learners will log, document, and link Jira defects with clear steps and evidence to ensure fast resolution and complete traceability.
Skills you'll gain
Details to know

Add to your LinkedIn profile
January 2026
See how employees at top companies are mastering in-demand skills

Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate

There are 2 modules in this course
This module lays the foundation for effective issue tracking. You will learn the essential anatomy of a high-quality defect report, from identifying the standard fields to writing crystal-clear reproduction steps. The focus is on creating a single, actionable ticket that provides developers with everything they need to start working on a fix immediately.
What's included
2 videos1 reading2 assignments
A defect doesn't exist in a vacuum. In this module, you will learn how to manage your bug report within the larger team workflow. You will practice the art of triage by distinguishing between priority and severity, and you will use Jira's linking feature to create crucial traceability between related issues, making dependencies visible to the entire team.
What's included
1 video2 readings2 assignments
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor

Offered by
Explore more from Support and Operations
Why people choose Coursera for their career




Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.








