Coursera

Track, Log and Link Jira Defects Fast

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Coursera

Track, Log and Link Jira Defects Fast

LearningMate

Instructor: LearningMate

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Learners will log, document, and link Jira defects with clear steps and evidence to ensure fast resolution and complete traceability.

Details to know

Shareable certificate

Add to your LinkedIn profile

Recently updated!

January 2026

Assessments

4 assignments¹

AI Graded see disclaimer
Taught in English

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Build your subject-matter expertise

This course is part of the Getting Started with Jira Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 2 modules in this course

This module lays the foundation for effective issue tracking. You will learn the essential anatomy of a high-quality defect report, from identifying the standard fields to writing crystal-clear reproduction steps. The focus is on creating a single, actionable ticket that provides developers with everything they need to start working on a fix immediately.

What's included

2 videos1 reading2 assignments

A defect doesn't exist in a vacuum. In this module, you will learn how to manage your bug report within the larger team workflow. You will practice the art of triage by distinguishing between priority and severity, and you will use Jira's linking feature to create crucial traceability between related issues, making dependencies visible to the entire team.

What's included

1 video2 readings2 assignments

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Instructor

LearningMate
Coursera
109 Courses2,407 learners

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Frequently asked questions

¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.