CK
4.0Reviewed Nov 27, 2021
I enjoyed the demos and learnt something new I have never learnt before and I have understood it.
The lab is highly laggy and the layout is totally different from the video
Introduction to CRM with HubSpot
In this project, we will develop and utilize a CRM in HubSpot and learn how to utilize our CRM to better grow and manage our business. HubSpot is a cloud-based customer relationship management (CRM) platform that can improve all aspects of your business. The HubSpot CRM is a launching pad to all other customer-facing teams as it houses all customer data ranging from contact information to detailed communication logs. HubSpot allows you to incorporate your sales, marketing, and customer service processes into one, all-inclusive platform with their CRM as the foundation. With its user friendly features, HubSpot allows you to easily manage and grow your customers as well as improve your business relationship with existing customers. Best of all, HubSpot’s CRM is completely free! With “Grow Better” as their mantra, HubSpot has mastered the CRM game. Also, as a platform, HubSpot is able to easily sync and work with other platforms which allows you to incorporate every aspect of your business to better streamline and manage your company. HubSpot is an invaluable tool that is sure to improve your company’s growth, productivity, and brand! Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
Status: HubSpot CRM
Status: Account Management
BeginnerGuided Project2 hours
Featured reviews
MB
4.0Reviewed Mar 8, 2024
Well-structured course, but the UI has been updated since this course was launched and not everything matches.
PS
4.0Reviewed Aug 21, 2020
The instructor kept the work simple enough that even a beginner like me was able to understand and grasp the concepts.
IK
5.0Reviewed Apr 17, 2021
I loved this course, the time worked perfect for me and the sections of the HubSopt are well explain.
IO
5.0Reviewed Apr 7, 2024
I love the cousera courses they are very informative and you don't get easy if you fail you need to revoiew the Task till you understand the course. Thumbs UP
KG
4.0Reviewed Jun 16, 2025
Abby was very great with the way she made the concepts easy plus it was easy to follow through as she taught. Thank you
ZG
4.0Reviewed Mar 5, 2024
Very helpful but unfortunately the layout and interface of HubSpot have completely changed so the videos are outdated and it was a bit difficult to follow along.
JW
5.0Reviewed Nov 16, 2022
Very easy to follow along. Clear instruction with enough time to get familiar with the process.
NO
4.0Reviewed Jan 31, 2024
very beginner friendly introduction to the platofrm; good if you have no knowledge at all and just want the basics.
KS
4.0Reviewed Sep 10, 2023
Coursera is spreading education and skill to the world. thank you from bottom of my heart. It was good experience.
BK
4.0Reviewed Apr 9, 2022
This is an intresting course. I like the way I was practicing alongside with the instructor on the project base work. I have completed the quiz but have not received any certificate
LA
4.0Reviewed Feb 16, 2021
I feel that I got with the enough knowledge to continuo my own practice at the plataform, the teacher was very clear and she has a good voice to enroll you with the practice.
All reviews
Showing: 20 of 200
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Most Helpful
Seth Tan
1.0
Reviewed Aug 29, 2024Sonya Santangelo
1.0
Reviewed Oct 31, 2024Updated content please
Dalton Evans
3.0
Reviewed Dec 14, 2022I liked the intro, but a lot of the stuff was outdated. The whole last part of the project I couldn't do because I didn't have the same view or access maybe. I don't know, other than that, I liked it.
Patricia Syrowicz
5.0
Reviewed Jun 27, 2020esta bien explicado
estaria mejor si sacaran una propuesta en español tambien
me falta saber como importar datos al crm de un excell o de los contactos de google, por ejemplo
zane grant
4.0
Reviewed Mar 6, 2024Very helpful but unfortunately the layout and interface of HubSpot have completely changed so the videos are outdated and it was a bit difficult to follow along.
Trịnh Thị Thảo Nhi
5.0
Reviewed Sep 26, 2021CRM with HubSpot is helpful
Melanie Braddy
4.0
Reviewed Mar 9, 2024Well-structured course, but the UI has been updated since this course was launched and not everything matches.
Lucas Mendes Oliveira
3.0
Reviewed Jun 28, 2020Yes, it's just an introduction, but I hardly could say I've made a real project here
Aj
1.0
Reviewed Feb 18, 2023Would not allow me to open the guided learning project, forced me to take the quiz instead. Failed the quiz, of course. Since I couldn't access the learning portion.
Tinsae .A
5.0
Reviewed Jan 16, 2024The course is wonderful, especially for someone like me who is just starting with HubSpot. The instructor did an excellent job explaining the features in a way that is easy to understand. While I noticed that some features on HubSpot have changed since the video was made, it wasn't challenging to follow along with the instructor. Overall, it was well done.
Khandaker Mashrur Ahmed
5.0
Reviewed Jul 21, 2020The way Ms. Abby explained the topic was really admirable. Definitely, it's a good course for those who want to enrich their software related skills on different topics (in this case, it's HR). I would also like to do more courses from this topic & further more courses from this instructor. It's a pleasure for me to do this course. Thank you!
Benjamin Mathews (Benny)
5.0
Reviewed Nov 20, 2020Great explanation and very precise to the point. This course enables an individual to understand the basic functionality of the Hubspot CRM tool and gives good insights on how to use the tool as per the requirements of the Organization.
mansoor imam gill
5.0
Reviewed Feb 19, 2026I found this project clear and practical. The step-by-step structure made it easy to follow, and I gained hands-on experience that I can apply in real work scenarios. Overall, a valuable learning experience.
Miguel Minguet Oses
5.0
Reviewed Sep 27, 2024Soo good, practical, complete and fast. Makes you able to acquire the basic HubSpot usage in so little, although you will need practicing and repetition to remember it after a while.
Mario Reginaldo A. Domantay
5.0
Reviewed Oct 19, 2020I wish that this guided project would be longer and more detailed but this project really helped me a lot in learning the basics of hubspot. This is a good start for me
Jimbo Briones
5.0
Reviewed Oct 18, 2020The course gave me an initial understanding of how Hubspot works and gain confidence in using it on my small business as well as in my VIrtual Assistance venture.
Israel Otieno
5.0
Reviewed Apr 7, 2024I love the cousera courses they are very informative and you don't get easy if you fail you need to revoiew the Task till you understand the course. Thumbs UP
Barsha Agarwal
5.0
Reviewed Sep 27, 2021The content was somewhat less but I learned a lot today. CRM was totally a new topic for me, learning from basics was important & I got it in the session
Tania Esquivel
5.0
Reviewed Apr 12, 2022I am still on a learnig process, this is definitely a good start, with no investment required that is a plus. Thank you all
Deleted Account
5.0
Reviewed Sep 15, 2021this course was really nice I appreciated it and I hope to have an opportunity to win an other challenge in an other domain