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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,973 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

LB

Mar 5, 2026

Thank you Google! This specialization meant the beginning of a new and exciting career for me :). It took me looonger than expected to complete it, but the goal was achieved!

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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501 - 525 of 1,182 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Diana H

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Apr 8, 2025

Great! es un curso genial

By Alondra I

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Nov 8, 2024

Me gusto mucho del curso.

By Yu S

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Feb 18, 2024

good to improve knowladge

By Dylan H

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Dec 21, 2023

Great but a bit expensive

By Justice K

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Dec 10, 2023

So insightful! Enjoyed it

By Judith J

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May 26, 2023

I enjoyed all the courses

By Rince S

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Feb 14, 2023

Way better than I thought

By Taza M

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Nov 4, 2022

huge work .. thanks a lot

By E S H

•

Sep 5, 2022

One word Excellent ......

By CLAUDIANA D S D O

•

Dec 28, 2025

SIMPLESMENTE INCRÍVEL 😍

By Stefane G P d S

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Oct 22, 2025

Curso de bom aprendizado

By Anirudh S

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Jul 11, 2025

The course was very good

By BALASURYA P R

•

Jun 16, 2025

Full understand easy way

By suneel a

•

Jan 8, 2025

AMAZING LEARNING JOURNEY

By Joana A G

•

Nov 20, 2024

muy interesante el curso

By Usman B

•

Sep 18, 2024

great and quality course

By Bala M

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Aug 30, 2024

Very good in oppertunity

By Ajani A

•

Jan 7, 2024

It is a very Good Course

By Maryam N

•

Oct 17, 2023

Satisfaction Guaranteed!

By Muhammad A

•

Sep 21, 2023

It was an amazing course

By Deleted A

•

Feb 14, 2023

loved every second of it

By Naveed A

•

Nov 28, 2025

Such a wonderful course

By JORGE G S

•

Nov 18, 2025

gracias excelente curso

By PEDRO W D D M

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May 13, 2025

Ótimo para aprendizado.

By Katrin M

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Nov 8, 2024

Great! I learned a lot!