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Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,973 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

LB

Mar 5, 2026

Thank you Google! This specialization meant the beginning of a new and exciting career for me :). It took me looonger than expected to complete it, but the goal was achieved!

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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526 - 550 of 1,182 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By Aura Y G U

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Oct 31, 2023

Muy bueno y profesional

By Ayush M

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Aug 15, 2023

Amazing Course to learn

By Abdullah H

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Jan 8, 2023

Outstanding Experience!

By christine h

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Dec 11, 2022

Very informative Course

By Amer a

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Jul 30, 2022

it was great opertaniti

By pooja k

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Mar 25, 2025

good platform to learn

By Bakht T

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Dec 5, 2024

Great Work and Course.

By Giuseppe A G

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Oct 21, 2024

Strepitosa esperienza!

By Lina C

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Aug 12, 2024

pretty complete course

By Adon R

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Mar 24, 2023

Great Course loved it!

By Kris O

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Mar 24, 2023

very well put together

By Lloyd C

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Oct 21, 2022

Extraordinary content

By jananiBR

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Sep 29, 2022

goood and interesting

By asif s

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Dec 22, 2025

Exceptional plateform

By Nicolas C

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Nov 23, 2025

Material enriquecedor

By ANTONIA G S M

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Sep 1, 2025

muito bom e essencial

By Mario G

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Jun 8, 2025

excellent certificate

By Ahmad O

•

Mar 15, 2025

دوره جميله ومفيدة جدا

By Fadel B

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Sep 11, 2024

Greet Place to growth

By Rana S A

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Jul 4, 2024

it was a great course

By arnaldo a

•

Jul 19, 2023

perfect!!! I love it

By Kashan A

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Sep 20, 2022

Very detailed course

By Carlos H N A

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Jul 31, 2025

Bom demais slkkkkkkk

By JOSE C R D O

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Jun 29, 2025

muito transformador.

By Tiisetso T

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May 29, 2025

its worth the time!!