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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,973 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

LB

Mar 5, 2026

Thank you Google! This specialization meant the beginning of a new and exciting career for me :). It took me looonger than expected to complete it, but the goal was achieved!

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

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651 - 675 of 1,182 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By krishna g

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May 27, 2025

nicee very god

By Emil N

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Mar 26, 2025

Well prepared!

By ABHIJEET K S

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Feb 28, 2025

good as always

By Gita E R

•

Feb 12, 2025

good for study

By Ahmed I

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Jan 13, 2025

Awesome course

By Riju P

•

Dec 13, 2024

Awesome Course

By Ahmed M

•

Nov 15, 2024

Amazing course

By long h

•

Jul 31, 2024

amazing course

By Moh'd S H

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Jun 23, 2024

Awesome course

By joy k

•

Mar 5, 2024

very educative

By Mina K

•

Jan 29, 2024

Very involved!

By Sai h r

•

Dec 24, 2023

GREAT LEARNING

By Lynn L N K

•

Oct 8, 2023

Nicely explain

By Izzuddin H

•

Jun 16, 2023

I finished it!

By Aditya C

•

Dec 7, 2022

Simply Awesome

By issam

•

Mar 10, 2025

good and easy

By Irfan A C

•

Feb 7, 2025

Nice content.

By Abdalhalim M

•

Oct 14, 2024

The nest ever

By Petros M

•

Sep 29, 2023

Great course!

By SP H

•

Jun 2, 2023

Best course!!

By RAKESH

•

May 14, 2023

ssuper dupper

By THENMOZHI.J

•

Apr 29, 2023

It is useful

By Salah M A A

•

Apr 22, 2023

thanks .great

By RAHUL P

•

Oct 6, 2022

It was great